Counseling Services

For Faculty and Staff

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We do not provide direct personal counseling services to faculty and staff, but we are here to support you in your work with students. See consultation services below.

For faculty and staff seeking counseling services, the UH Employee Assistance Program offers free professional counseling.

Increase Help-Seeking Skills and Decrease Stigma

Many students avoid seeking help until things get bad enough that they can no longer avoid their problems due to academic probation or other external consequences.

We provide outreach and prevention programs to help increase awareness of mental health issues, increase help-seeking behavior, and decrease the stigma that may come with going to counseling. We appreciate your assistance in this effort to support student mental health and well-being:

  • Encourage students to attend outreach and prevention activities (Relaxation Station, Screening Days, QPR training, etc.)

  • Invite Counseling Staff, Suicide Prevention staff, or Peer Health Educators to present or table for your class, event, or activity.

  • Be positive about mental health treatment; it works! We especially appreciate your support if you are a member of a group that traditionally displays less help-seeking behavior, such as Asians and Asian-Americans, Pacific Islanders, Native Hawaiians, men, and non-Americans.

  • Learn about resources on and off campus so that you are ready when students may seek your assistance.

  • Learn more about mental health conditions and how you can support students who may experience anxiety, depression, bipolar disorder, PTSD or other mental health conditions and about how to support students with ADHD or Autism Spectrum Disorder.


If this is an emergency, please call 911 or UH Hilo campus security, (808) 974-7911.

Counselors consult with faculty and staff on making referrals to Counseling Services, and working with and supporting others struggling with life events and psychological disorders.

Students often experience significant changes in their lives during the course of their college and university education. Faculty and staff are in a unique position to recognize when a student may be in need of extra support because they interact with students in predictable settings and may identify changes in behavior over time. Class size, the nature of the class, and other factors may influence a student's perception of faculty as caring, trustworthy, knowledgeable, mentors to whom the student may disclose personal information.

Responding to Students

Read our guidelines for responding to students.

Workshops and Trainings

Counselors provide training in listening, gatekeeping, suicide prevention, and helping skills for your students, student workers, staff or faculty groups. Please email us at if you are interested in discussing a possible training.

Self-Help and Community Resources

Many staff members ask about resources for students. Please contact us with any questions about any of the informational, campus or community resources included on our Self-Help Resources page. Students can also be referred to the ULifeline website and list of Common Concerns.