Financial Aid

Welcome to UH Hilo’s Financial Aid Office!

We Are Here to Serve You!

The Financial Aid Office is here to serve you, both virtually and in-person. You can get answers to basic financial aid questions by asking Mālama, UH Hilo's Chatbot, and by viewing Financial Aid TV videos.

You can connect with us anytime via email at You can also reach us by phone at 808-932-7449 or by visiting the Financial Aid Office in-person.

Normal office hours: Monday through Friday 8:00am to 4:00pm, excluding State Holidays


2024-25 FAFSA Information

Due to the passing of the FAFSA Simplification Act, the FAFSA has changed for the 2024-25 aid year. Here’s an overview of some changes to expect:

  • The FAFSA introduced the term 'contributor', which refers to anyone who is required to provide information on a student’s FAFSA, including the student, the student’s spouse, a biological or adoptive parent, or the parent’s spouse.
  • Consent is required from all students and most contributors (depending on tax filing status) to retrieve federal tax information (FTI) from the IRS using the FUTURE Act Direct Data Exchange (FA-DDX) whether a U.S. Tax Return was filed or not.
  • The Student Aid Index (SAI) is replacing the Expected Family Contribution (EFC).
  • The Student Aid Report (SAR) is now the FAFSA Submission Summary (FSS).
  • An FSA ID is required for all students and contributors to provide consent and approval, sign, and submit the form. If you already have one, you do not need to create a new one.

We understand that there have been many issues with the launch of the new 2024-25 FAFSA. UH Hilo is committed to helping our students as best we can. If you have any questions or need assistance with the FAFSA, please contact the Financial Aid Office.

FAFSA Video Guides