Financial Aid

Welcome to UH Hilo’s Financial Aid Office!

We Are Here to Serve You!

The Financial Aid Office is here to serve you, both virtually and in-person. You can get answers to basic financial aid questions by asking Mālama, UH Hilo's Chatbot, and by viewing Financial Aid TV videos.

You can connect with us by phone at 808-932-7449, visting the Financial Aid Office in-person, or anytime via email at uhhfao@hawaii.edu.

Office Hours: Monday - Friday 8:00am to 4:00pm (HST), excluding state holidays

When contacting our office, please have your UH ID Number/Username readily available.

Non-directory education records are considered confidential and will not be released without written consent from the student.

Students may use the Consent to Disclose Financial Aid Information to a Third Party (PDF) form to authorize the person(s) identified to have access to otherwise confidential information protected under the FERPA law.

Announcements

2024-25 FAFSA Information

We understand that there have been many issues with the launch of the 2024-25 FAFSA. UH Hilo is committed to helping our students as best we can. If you have any questions or need assistance with the FAFSA, please contact the Financial Aid Office.

2025-26 FAFSA Information

The 2025-26 FAFSA is expected to be widely available to students online beginning December 1, 2024.

FAFSA Video Guides