Emergency Assistance

Counseling Services office:

Hours of operation are 7:45 a.m. to 4:30 p.m. (Monday through Friday except holidays)

Emergencies or crises are handled as expediently as possible by an available counselor.

If you need assistance in an emergency or crisis:

• Call 911 (police, fire, ambulance)
• Call (808) 974-7911 (Campus Security)
• View UH Hilo Emergency Operations Plan
• Go to Hilo Medical Center: Emergency Room

All hotline services on this page are 24/7, free, and confidential.

• Crisis Line of Hawaiʻi : 1-800-753-6879
• Crisis Text Line : text "HELLO" or "ALOHA" to (808) 741-741
• YWCA Sexual Assault Support Services : (808) 935-0677
• National Sexual Assault Hotline : 1-800-656-HOPE (4673)
• National Sexual Assault Online Hotline
• National Suicide Prevention Lifeline : 1-800-273-TALK (8255)
  Please note: if you call this number from a phone with an out-of-state number, you will be routed to a crisis support center local to that area code.
• Suicide Prevention Lifeline Online Chat
• The Trevor Project : 1-866-4-U-TREVOR (1-866-488-7386)
  For lesbian, gay, bisexual, transgender and questioning young people ages 13 to 24. Chat and Text also available.
• Veteran’s Crisis Line : Call 1-800-273-8255 or text 838-255
  Online chat also available

Other Resources:

• Suicide Prevention
• Sexual Assault