Counseling Services

Aʻoaʻo Pili Ola Counseling Services

Aloha e komo mai! Hello and welcome!

Help to stop the stigma on our campus by contributing to our anti-stigma video project!

The University of Hawaiʻi at Hilo Counseling Services is still here for you!

  • Face-to-face counseling services continue (with a 6-foot social distancing request) and are available Monday through Friday from 7:45 a.m. to 4:30 p.m., except on holidays.
  • Online counseling and phone consultation are now available if you feel more comfortable receiving distance counseling services. Each session is secured and performed through a HIPAA compliant web platform that requires additional consent forms. If you are interested in video counseling sessions you can make an appointment by speaking with our receptionist by calling or emailing Counseling Services .

Counselors are still available for walk-in, crisis and consultation services.

If you would like to make an appointment to come in and speak to a counselor, please walk-in, call or email using the information provided below.

  • Counseling Services office location: Student Services Center (SSC), room E-203
  • By phone: (808) 932-7465, return phone calls can be expected within 24 hours regarding appointment requests.
  • Email:
  • Online form

“Walk-in Wednesdays" are still ongoing and occur every Wednesday from 1:00 p.m.-4:00 p.m. 30 minute sessions, no appointment needed.

What's New

Mental wellness check-ins by phone appointment are now available!

Everyone reacts differently to stressful situations. Has coping with changes caused by COVID-19 led you to experience stress, anxiousness, confusion, fatigue, or other feelings? Counseling services is here for you. If you need to talk, we are here to listen. Confidential 30 minute phone meetings. To set up a check-in call (808) 932-7465 or email

Online COVID-19 Support Group

What is it? ? Live Zoom sessions facilitated by graduate intern counselors to provide support and promote growth, adaptation, and resiliency during a time of change and unpredictability. Discussion topics to include, but not limited to:

  • Academic resilience, motivation, and time management
  • Importance of connection with others & boundaries
  • Self-care & how to deal with impacts of stress

COVID-19 Support Group: Wednesdays @ 11am Join Wednesdays Zoom Meeting

COVID-19 Support Group: Fridays @ 2pm Join Fridays Zoom Meeting

Ask questions, connect with others, receive support. For individual counseling please contact UH Hilo Counseling Services (; (808) 932-7465) for a phone check-in or in person appointment.

Counseling Services and Online COVID-19 Support Group Info
Learn about UH Hilo's Counseling Services including hours, how to make an appointment, and types of counseling and support available.

If you would like to get updates from UH Hilo Student Health and Wellness Programs regarding services, activities, upcoming events and more, please fill out the form below to opt-in for communications from us.

Student Health and Wellness Contact Request

Feeling Stressed? Check out Inner Balance from HeartMath!

Counseling Center Lobby

Counseling Hours

Counseling Services Office Hours:

Monday through Friday
7:45 a.m. to 4:30 p.m.

Meet the counseling staff and learn about making appointments.

We are closed during holidays. If you would like to make an appointment to come in and speak to a counselor, please call or email using the information provided below.

Phone: (808) 932-7465

Empowering Students

Counseling Services develops and delivers counseling, consulting, prevention and outreach services for the UH Hilo community that empower students to achieve personal and academic goals.

We seek to be sensitive to students of diverse needs and cultures, backgrounds, ages, and abilities, and to be LGBTQ+ affirming.

Counseling Services provides free, confidential personal counseling to all UH Hilo students.

For Career and Academic Advising, contact the Advising Center at 808-932-7776.

Hawaiʻi Community College students: Please contact Mental Wellness and Personal Development Service at 808-934-2706 to make an appointment.

About our Services

Counseling Services develops and delivers services for the UH Hilo community that empower students to achieve personal and academic goals.

Our services are grounded in:

silhouette of heart surrounded by hands Aloha Compassion. Empathy. Relationship.

flower with 6 balanced lobes Lōkahi Balanced. Holistic.

outline of plant growing out of mind Mālama To cultivate growth.

We are committed to being:

magnifying glass image Intentional Evidence-based. Effective. Community collaborators.

person in the middle of a circle Individualized Multicultural. Inclusive. Authentic.

person with weights balanced Ethical Confidential. Safe. Respectful. Responsible.

In a Crisis

Visit our Emergency Assistance page for guidance.

Free, confidential, 24/7 hotlines:

Please see our Response to a Disaster or other Traumatic Event page for resources and information about how to cope with disaster related stress.

Ulifeline Online resource for college mental health
ULifeline is your online resource for college mental heath

The University of Hawaiʻi at Hilo is an Equal Opportunity/Affirmative Action institution. Title IX Coordinator: Jennifer Stotter/Jenna Waipa,, (808) 932-7642.