Aloha e komo mai! Hello and welcome!
On this page:
Counseling Office Hours:
Student Services Center (SSC), Room E-203
Monday through Friday
8:00 a.m. to 4:30 p.m.
Phone: (808) 932-7465
Email: uhhcouns@hawaii.edu
We are closed during holidays.
The counseling services lounge features a quiet meditation space where you can collect your thoughts.
Counselors are available for walk-in, crisis, and consultation services. If you would like to make an appointment to come in and speak to a counselor, please walk-in, call, or email us.
For Academic Advising, contact the
Hawaiʻi Community College students:
Please contact Mental Wellness and Personal Development Service at 808-934-2706 to make an appointment.
Upcoming Events
Counseling Services is here for you!
Counseling Services develops and delivers counseling, consulting, prevention and outreach services for the UH Hilo community that empower students to achieve personal and academic goals.
We seek to be sensitive to students of diverse needs and cultures, backgrounds, ages, and abilities, and to be LGBTQ+ affirming.
Counseling Services provides free, confidential personal counseling to all UH Hilo students.
Face-to-face counseling services (with a 6-foot social distancing request) are available Monday through Friday from 8:00 a.m. to 4:30 p.m., except on holidays.
Online counseling and phone consultation are available if you feel more comfortable receiving distance counseling services. Each session is secured and performed through a HIPAA compliant web platform that requires additional consent forms. If you are interested in video counseling sessions you can make an appointment by speaking with our receptionist by calling or emailing
Counseling Services . However, according to Hawaiʻi license regulation the telebehavioral health/online counseling is not allowed across state lines. You need to be in the state of Hawaiʻi to participate in online counseling.Mental wellness check-in by phone appointment is now available! Everyone reacts differently to stressful situations. Are you experiencing stress, anxiousness, confusion, fatigue, or other feelings? Counseling services is here for you. If you need to talk, we are here to listen. Confidential 30 minute phone meetings. To set up a check-in call (808) 932-7465 or email uhhcouns@hawaii.edu.
Feeling Stressed? Check out Inner Balance from HeartMath!
“Walk-in Wednesdays" are every Wednesday from 1:00 p.m. to 4:00 p.m.
30 minute sessions, no appointment needed.
About our Services
Counseling Services develops and delivers services for the UH Hilo community that empower students to achieve personal and academic goals.
Our services are grounded in:
Aloha Compassion. Empathy. Relationship.
Lōkahi Balanced. Holistic.
Mālama To cultivate growth.
We are committed to being:
Intentional Evidence-based. Effective. Community collaborators.
Individualized Multicultural. Inclusive. Authentic.
Ethical Confidential. Safe. Respectful. Responsible.
Confidentiality
Our counseling services are confidential. This is a safe space to share what's on your mind. Our office assistant and the counselor will be the only people to know that you are here. What you talk about with your counselor, stays between you two. View detailed information about confidentiality.
News
Are you feeling stressed? Please check out our Guide on Stress Less.
Remember to take care of yourself.
Sensory Room Pop-Up Event 2026
A sensory space is a carefully curated, controlled environment desgined to support self-regulation and stress management. These spaces may offer calming lighting, comfortable seating options, tactile objects, and sensory input that allows individuals to either calm down or re-energize, depending on their sensory needs.
Counseling Services and Campus Center will host a pop-up sensory room event on Thursday, August 27, 2026 in Campus Center 306. The pop-up sensory room is open to all UH Hilo students, faculty, administrators, and staff, offering a welcoming and inclusive space for the entire campus community. The room will feature sensory items, arranged into four sensory stations: (1) Tactile Table, (2) Fidget Table, (3) Touch Corner, and (4) Calming Corner.
To stay up to date with our services, activities, upcoming events and more, please follow our Instagram account @vulcan_wellness
Peer to Peer Support TalkCampus - An online, global wellbeing community for students
Safe, anonymous peer support. Connect with millions of students from around the world to talk about the ups and downs of life. No judgement, just real conversations with a global community of students like you. Instant support, even at 2am in the morning Post, instant chat, groups, journalling & wellness Your anonymous safe place, with 24/7 real-time moderation. Speak to a therapist right away if you are struggling Use your normal student email to create a free account. Student life can be tough, you don’t need to go it alone.
TalkCampus – Support for Students
This semester and beyond, you can find support anytime from a global community of students, just like you.
I can’t sleep.
I feel very alone.
Do you want to chat?
I really miss my family.
I understand. I can’t go home either.
I miss our family traditions.
Thank you. This helped more than I expected.
It feels good to know I’m not alone anymore.
Get the TalkCampus® app on Google Play or the Apple App Store.
In a Crisis
Visit our Emergency Assistance page for guidance.
Free, confidential, 24/7 hotlines:
- Crisis Text Line: text "HELLO" or "ALOHA" to 741-741
- YWCA Sexual Assault Support Services Hotline: 808-935-0677
- Hawaiʻi CARES 988: 1-808-832-3100
- Suicide and Crisis Lifeline: 988
Please see our Response to a Disaster or other Traumatic Event page for resources and information about how to cope with disaster related stress.
The University of Hawaiʻi at Hilo is an Equal Employment Opportunity institution. Title IX Coordinator: Shaunda Makaimoku/Jenna Waipa, eeoaa@hawaii.edu, (808) 932-7642.