Counseling Services Staff
Chun Fang "Frank" Kuo, Ph.D., Counseling Services Director
Frank Kuo received his M.S. in Counseling and Counselor Education at Indiana University at Bloomington and earned his Ph.D. in Counseling Psychology at the University of Missouri-Kansas City. He utilizes Rogers’ Client-centered approach. Frank listens and tries to understand how things are from the client's point of view. He treats the client with the utmost respect and regard. Frank also uses Cognitive Behavioral Therapy. The basis of this orientation is around the concept of peoples’ thoughts affecting their actions and if their thoughts change, their actions can change, even if the situation stays the same. He uses many different strategies and techniques in this school of thought, along with borrowing from other approaches if he believes it will be beneficial for his client.
Frank looks at a student’s entire life, i.e. social, family, personal beliefs, environment, and genetics. He views mental health as a continuum, where students should be continuing their growth to the next stage and reaching their highest quality of life. Frank’s areas of interest include multicultural issues, international student outreach, diversity issues and cross-cultural adjustment, spirituality issues, supervision and training, and group counseling. Frank is able to provide bilingual counseling in English and Mandarin Chinese.
Andrew Polloi, M.A., LMHC
Andrew Polloi received his M.A. in Counseling Psychology from UH Hilo. Andrew seeks to create a supportive, culturally sensitive, understanding, sincere, and approachable working alliance. Andrew's approach to counseling is based on cognitive-behavioral theories and humanistic and person-centered theories. Andrew invites students to explore their potential and make the most of their personal and academic experiences.
Andrew also directs the Men of Strength program at UH Hilo.
"At the core of my counseling practice I am a person centered therapist. In that, I believe that the human body and mind is designed to heal itself and if I provide an individual the opportunity they can feel empowered to make the changes they want in their lives. Providing empathy, authenticity, and unconditional positive regard are the core of all my interactions whether it be with students seeking counseling, faculty and staff consultations, or in my role as leader for Men of Strength. My vision for myself is to be a competent mental health counselor, be a resource and advocate for Pacific Island students and address gender based violence in our communities."
Caitlin Aiona Smith
Caitlin is currently a 2nd-year graduate student in the counseling psychology program at UH Hilo. Caitlin employs an integrative approach to therapy that draws on aspects of person-centered, existential, and cognitive-behavioral therapies in an effort to form the helping relationship that best supports each individual client. She believes deeply in the power of therapeutic relationships and the use of unconditional positive regard in empowering students to cultivate their own personal healing capabilities in order to build the happiest and healthiest versions of themselves. Caitlin also believes in using psychoeducational practices and problem-solving skills to help students manage stress, create new habits, re-frame cognitive difficulties, and set goals for future growth.
Candice Uʻi Miner-Ching
Candice (also goes by Uʻi) is a 3rd-year graduate student in the M.A. Counseling Psychology program at UH Hilo. Before pursuing her masters degree Candice graduated from UH Hilo with a B.A. in Psychology, Minor in Hawaiian Studies, and Certificate in Educational Studies. She aims to support her clients by providing a culturally sensitive, non-judgemental, safe environment. Initiated from a person-centered standpoint she believes that building a strong therapeutic alliance and gaining genuine understanding of her clients' perspectives is very important. Candice approaches life from a holistic point of view and believes the whole person should be taken into account when finding solutions and working towards a higher life condition. She is committed to being a pillar of support for each client in their success here at UH Hilo."
Raynell is a graduate student in the counseling psychology program at UH Hilo. Before pursuing her master’s degree, Raynell graduated from UH Hilo with two bachelor degrees: Psychology, and Gender and Women’s Studies. Raynell currently works as the Campus Health Promotion Specialist for the Na Kiaʻi O Ke Ola Suicide Prevention Program. Born and raised in Hawaii, Raynell is passionate about working in the mental health field and towards reducing mental health stigma in her local community. Her goals are to empower her clients to develop the skills that will enable them to cope with their mental health concerns in a healthy and appropriate way.
Raynell’s integrative approach to counseling provides a safe and non-judgemental environment for clients to address their concerns with methods that are unique to their situation. Considerations of cultural influences are at the core of her therapeutic approach and Raynell aims to use integrative psychology to facilitate wholeness by addressing the intersectionality, intrapsychic, and interpersonal functions of each individual client. Raynell believes in utilizing psychoeducation to provide her clients with the information and support needed to help them understand their mental health needs.
Isaiah Lincoln is a 2nd year graduate student with the University of Hawaii at Hilo counseling psychology program. He is a firm believer that each person is unique and that helping approaches should match a client’s world view. He strives to understand the individual as a whole, incorporating their beliefs, family and childhood views into an understanding and assessment of the entirety of a person. His goal for all clients is to assist them in developing understanding of themselves and the skills to have a fulfilling life.