Banner Modernization (eBanner)

The University of Hawaiʻi Banner Student Information System — the backbone supporting nearly every UH application, system, and service — will undergo a major update starting the end of this Fall term. UH will cutover to a new version of Banner (eBanner) from January 2026. In order to do so, UH Banner (current system) will be taken down on Thursday, December 11, 2025 starting from 5:45 p.m. Banner and related systems will be inaccessible from December 12 to January 2, and some temporary disruptions may continue after launch.

What Students should do now

• Meet with your advisor and register early—do not miss your assigned registration time.
• Check your hawaii.edu email regularly for course openings and updates.
• Order official transcripts (for employment, graduate school or transfers) by Monday, December 8, to allow time for processing.
• Contact your financial aid office soon if you need assistance.
• UH Hilo online forms will be temporarily unavailable effective Wednesday, December 10, 2025.

System outage: December 11 - January 3

• Fall 2025 official grades will be available once the new system is live on January 3 (unofficial grades may still appear in Lamakū).
• Transcript requests, registration, and add/drop functions will be temporarily unavailable.
• Tuition and fee balances will not be visible until January 3.
• Financial aid disbursements and refunds may be delayed.
• STAR GPS will remain view-only during the transition

For assistance, contact the STAR Help Desk or email Banner25@hawaii.edu.