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Student Resources


Academic Complaint

Unfortunately, there are times when a student may feel that an instructor has conducted a course poorly, graded unfairly, or discriminated against them in some way. The University takes these complaints very seriously and urges students to seek resolution to these problems as soon as they are apparent.

For students with an academic complaint, please refer to the policies of Academic Affairs. An academic complaint is the proper channel for a student who feels they have been treated unfairly in one of the following areas:

  • Freedom of Expression - Students may disagree with views and data presented in a course, but are still required to learn the content of that course.
  • Academic Evaluation - Evaluation of student performance shall be done without prejudice and in accordance with established standards.
  • Protection of Confidential Information - Faculty shall keep confidential information they acquire during the course of their work regarding a student's views, beliefs, and political associations. This information may not be shared without the consent of the student.

For students with a discrimination complaint, please refer to the Equal Opportunity/Affirmative Action Office. Contact the EEO/AA Office for more information or review the information available on the EEO/AA webpage.


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Bookstore

Books and materials required for UH Hilo's Summer classes can be purchased from the UH Hilo Bookstore. The bookstore is open from 8:00am to 4:30pm Monday through Friday. Call 808 932-7394 for more information, or visit the UH Hilo Online Bookstore.


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Counseling

Counseling Services are available to all students. The goal of Counseling Services is to provide assistance to individuals in defining and achieving personal, academic, and career goals. Services are available on a walk-in basis or by appointment. To schedule an appointment call 808 932-7465 or visit the Counseling Services web page.


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Disability Accommodation

UH Hilo recognizes its obligations to provide students with disabilities with equal access to its programs, services and activities. This publication is available in alternate format upon request. Contact the University Disability Service (ADA office) at (808) 932-7623 (voice) or (808) 932-7002 (TTY), uds@hawaii.edu (email) for disability access information and services or visit the UH Hilo Disability Services website.


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Food Service

Food service is available for the summer. View Food Service Rates & Hours for details. For more information, please contact University Dining Services.


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Grades

Instructors are required to post grades by 12:00pm on the Monday following the end of the session in which the course is taught. For exact dates, see the academic calendar.


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Housing

Housing is available during the summer session. Application and details are available at University Housing.

If you need housing before these dates, please direct any questions to uhhhouse@hawaii.edu

If you do not want to live on campus, there are other places around campus that you can look at. See the list of available off-campus housing options.


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Library

The campus library is open during the summer session. For hours and more information, visit the Mookini Library website.


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Parking

Parking permits are not required for the summer session. For a map of parking areas and more information, please visit the Parking Office website.


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Student Life Center

The Student Life Center is open to UH Hilo Summer Session students at no cost. The center provides students with recreational, fitness, and wellness opportunities. The center strives to be an open, safe, fun environment for student recreation, learning, and social interaction.


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Transfer Credits

Summer Session students who are enrolled during the regular academic year at another institution are encouraged to secure advance approval for UH Hilo courses. UH Hilo is a fully accredited university, but decisions on transferability of coursework is at the discretion of the receiving institution.


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Transcripts

Official transcripts can be ordered through the Office of the Registrar.

Please note that summer session grades will not appear on official transcripts until after the end of Summer Session 2. To ensure that your summer grades will appear on your transcripts, select the option "AFTER final grades are entered for [Summer 2017] semester" on the Transcript Request form.


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