Business Management Office

UH Hilo Business Management Office

Welcome to the Business Management Office. Please find links to our major offices below:


Mission

The University of Hawai╩╗i at Hilo Business Management staff are customer service and solutions oriented in their mission to provide a variety of accounting and business services to students, staff, and university programs. Business Management staff realize the importance of treating students, staff, vendors, and the public with respect, while efficiently handling each transaction with professionalism and procedural knowledge that promotes efficient operations of all educational programs, administrative and infrastructure processes, and student activities that comprise the operational complexities that make up the University of Hawai╩╗i at Hilo.

Vision

The staff of the University of Hawai╩╗i at Hilo Office of Business Management fulfill the mission of the University of Hawai╩╗i at Hilo through educating students, staff and vendors regarding financial and contractual obligations and responsibilities, coordination of financial and budget activities, and facilitation of communications regarding all transactions. Business Services staff treat all people courteously and with respect, providing solutions for every customer, knowing that in some cases creativity and flexibility are needed to provide satisfactory outcomes. These tactics positively affect recruitment and retention of students, positively impact the efficiency of program and administrative operations, and promote an atmosphere of goodwill.

Values

Balancing compliance with the highest level of customer service is of paramount importance. We achieve excellence in each transaction by acting with integrity and having respect for our customer; being solution oriented and ensuring each customer is educated and satisfied; and by asking for feedback as to how we can better serve each customer.