Student Medical Services

UH Hilo Student Medical Services

    UH Hilo Student Medical Services staff
    UH Hilo Student Medical Services Nurse Practitioner, Pharmacist, and staff are here to assist.

    On this page:

    Please be advised: From December 2nd till 13th Dr. Heather Hirata will be on Vacation but will return December 16th. Clinic will be open to make appointments and if you have any questions feel free to call the clinic. Please plan your appointments and refills accordingly. We apologize for any inconvenience this may cause.

    If you need medical care when the clinic is closed, please call

    The University of Hawai╩╗i at Hilo's Student Medical Services (SMS) is staffed by a nurse practitioner. Services include medical care, prescriptions, first aid, health education, tuberculin skin tests and immunizations. The Family Planning Clinic, located within the SMS, offers pelvic exams, contraceptive methods, and testing for pregnancy and sexually-transmitted diseases for men and women.

    Hilo Medical Center, located about four miles from campus, provides 24-hour emergency care.

    Please see the Excuse Note Policy.

    Regular Schedule

    Shot Clinic

    Monday 8 a.m. to 12 p.m.
    Wednesday 8 a.m. to 12 p.m.
    (No Walk-in medical visits unless an emergency.)


    Monday 8 a.m. to 12 p.m.
    Wednesday 8 a.m. to 12 p.m.
    Fridays 8 a.m. to 12 p.m.

    Medical Clinic

    Monday to Friday 8 a.m. to 4:30 p.m.
    Closed 12 p.m. to 1 p.m. every day for lunch.

    Please call us at (808) 932-7369 to make an appointment.

    If you need medical care when the clinic is closed, please call

    Clinic Closures

    Our office will be closed in observance of the following holidays:

    Day Date Holiday
    Tuesday January 1, 2019 New Year's Day
    Monday January 21, 2019 Dr. Martin Luther King Jr. Day
    Monday February 18, 2019 Presidents' Day
    Tuesday March 26, 2019 Prince Kuhio Day
    Friday April 19, 2019 Good Friday
    Monday May 27, 2019 Memorial Day
    Tuesday June 11, 2019 King Kamehameha I Day
    Thursday July 4, 2019 Independence Day
    Friday August 16, 2019 Statehood Day
    Monday September 2, 2019 Labor Day
    Monday November 11, 2019 Veterans' Day
    Tuesday November 12, 2019 Provider unavailable at this time
    Thursday November 28, 2019 Thanksgiving
    Monday December 1 - 15, 2019 Provider unavailable at this time
    Wednesday December 25, 2019 Christmas

    Student Insurance

    All students are strongly encouraged to purchase medical insurance. The University of Hawai╩╗i offers a student insurance plan. The Student Health Insurance information and application is available online at HMSA's student portal . You may also call HMSA at 1 (800) 620-4672.

    Insurance Notice:
    Please be advised, if your health insurance is used for any visit at Student Medical Services and your insurance company requires a co-payment, you will receive a bill for the amount of the co-pay.

    TB Screening

    Regular Schedule

    TB screening is done every Monday morning from 8:00 a.m. to 12:00 p.m. Readings are done Wednesday mornings from 8:00 a.m. to 12:00 p.m. (TB screening must be done before your MMRs.)

    • TB risk assessment screenings are free.
    • However if a TB skin test is needed please see the out of pocket cost below.
    • TB skin test is $7.
    • Two-step TB skin test is $14.
    • Feel free to call our office to discuss the two-step process.

    Also, the Dept. of Health provides free TB screening on Mondays from 1:00 to 2:00 p.m. Their phone number is (808) 974-6025 to confirm location (75 Aupuni Street, Hilo State Building).

    HIV/Hepatitis C Testing

    • Free, confidential, monthly HIV and Hepatitis C testing on campus - conducted by the HIV/AIDS Foundation, held in Campus Center Room 306 from 10:00am - 4:00pm on the following dates. For further information, please call the Student Medical Services at (808) 932-7369.

    2019/2020 Testing Dates

    Fall 2019

    • September 9
    • October 7
    • November 4
    • December 2

    Spring 2020

    • February 3
    • March 2
    • April 6
    • May 4
    • Free HIV, STD, Hepatitis B & C testing at Waiakea Health Center (STD also) - (808) 974-4247
    • HIV/AIDS Foundation - (808) 982-8800

    Family Planning Health Care

    Our Nurse Practitioner, DR. Heather Hirata , DNP, MSN, BSN, APRN-Rx, FNP-BC, is available for Family Planning healthcare.

    The Family Planning Health Clinic, located within the Student Medical Services office, offers pelvic exams, Pap smears, pregnancy testing, testing and treatment for sexually-transmitted diseases and urinary tract infections, contraception (birth control pills, Depo-Provera® shot, Ortho Evra patch, or free condoms), and the morning-after pill (must be taken within 5 days after unprotected intercourse), and counseling for the development of reproductive life plans.

    If you need 'Plan B', please make a walk-in appointment.

    Services for males include exams, STD testing and treatment, free condoms, and counseling for the development of reproductive life plans.

    Appointments for Family Planning can be scheduled by calling (808) 932-7369.


    All medical records at the SMS are strictly confidential and will not be released to anyone without your consent. You may view or print our Patient Rights and Responsibilities & Notice of Privacy Practices.

    Three pharmacists stand behind a counter with a sign which reads UH Hilo Pharmacy
    UH Hilo Student Medical Services Pharmacist and Staff