Student Medical Services

Useful Phone Numbers

TB test and all immunizations will be by appointment only. Please call our clinic to schedule an immunization requests and bring exact cash payment on the day of service.


Due to a shortage of medical equipment for clinic use, UH Hilo Student Medical Services is transitioning to a telephone health model - effective 03/20/2020 until further notice. UH Hilo Student Medical Services staff is available via telephone during business hours Monday – Friday, from 8 am to 4:30 pm. We are closed for lunch from 12pm - 1pm.

Students can call our office at (808) 932-7369 or at (808) 932-7364 for their health care needs including information, refills and telephone consultations. An assessment will be completed and recommendations will be made. Based on the phone assessment, some patients may be seen in clinic, while others will be referred to other resources.

This temporary change in operations may revert to normal operations sooner, if inventory of medical equipment is received. We appreciate your understanding of these temporary adjustments in operations of Student Medical Services while we all assist with helping to prevent the possible spread of COVID-19 here at University of Hawaiʻi at Hilo. As a reminder please follow the CDC guidelines for personal hygiene and social distancing.

Campus Resources

Agency Phone Number
Campus Security (808) 932-7013
Counselors at UH Hilo (808) 932-7465
Student Medical Services (808) 932-7369
University Disability Services (808) 932-7623
TTY: (808) 932-7002
Women's Center (808) 932-7381
Police, Ambulance, Fire 911

Community Resources

The following resources are not affiliated with the University of Hawaiʻi at Hilo and are intended as informational resources. Reference in this web site to any specific commercial products, process, service, manufacturer, or company does not constitute its endorsement or recommendation by the U.S. Government or UH Hilo. UH Hilo is not responsible for the contents of any "off-site" services or information referenced from this server. We cannot guarantee the services or information of any of these resources.

Agency Phone Number
American Red Cross (808) 935-8305
Hale ʻOhana, Crisis Line & Abuse Shelter (808) 959-8864
Alcoholics Anonymous (808) 961-6133
Big Island Substance Abuse Council
297 Waianuenue Avenue, Hilo, HI 96720
(808) 935-4927
HIV/Aids Testing (808) 982-8800
Hilo Medical Center
1190 Waianuenue Avenue, Hilo, HI 96720
(808) 932-3000
Bay Clinic Hilo Family Health Center (low cost)
1178 Kinoʻole Street, Hilo, HI 96720
(808) 333-3600
Bay Clinic Kea‘au Family Health & Dental Center (low cost)
16-192 Pili Mua Street, Keaʻau, HI 96749
(808) 333-3600
YWCA Sexual Assault Hotline (24 Hrs) (808) 935-0677
Kauka Express Urgent Care
2100 Kanoelehua Avenue # B9, Hilo, HI 96720
(808) 981-1700
Hilo Urgent Care
670 Kekūanāoʻa Street, Hilo, HI 96720
(808) 969-3051