Connecting Learning, Life and Aloha
‘O ka ‘imi na‘auao, ke ola a me ke aloha kā kākou e huliāmahi ai

Division of Student Affairs (DSA)

Student Affairs Quick Reference List

Common Questions/Concerns and Relevant Contacts

Question/Concern About... Contact:
Admissions: Admission requirements, procedures, etc. Kati McGinnis, Director, Admissions
Behavior/Conduct of Students & Care/Outreach: Disruption, drugs/ alcohol, sexual harassment/sexual assault, cheating, plagiarism, academic dishonesty, incivility, etc. Jenna Waipa, Director, Student Care & Conduct
Campus & Community Service; Volunteer Activities: Lai Sha Bugado, Director, Campus Center
Career Development Services: Career assessment/exploration, job-search/interview preparation, resume development, graduate/professional school planning, etc. Marcy Martinez , Director, Career Services
Counseling: Mental health, psychological/psychiatric concerns, suicidal ideation, depression, health relationships, etc. Chun Fang “Frank” Kuo, Director, Counseling Services
FERPA: Privacy of student records, what information you can and cannot release about students, etc. Chelsea Kay-Wong, Registrar
Financial Aid: Student loans, scholarships, grants, Pell, etc. Kolby Santiago, Acting Director, Financial Aid Office
General Campus Information & Visitor Services: Campus Tours, navigating campus, etc. The University Concierge
(808) 932-7799 uhhtours@hawaii.edu
Global Exchange Todd Shumway, Director, Global Exchange
Grades: Submitting grades, change of grades, etc. Chelsea Kay-Wong, Registrar
Hawaiian Student Services Tutoring, advising, advocacy, cultural events, computer lab, etc. Hualani Loo, Director, Kipuka Native Hawaiian Student Center
Housing & Dining1 Residence hall applications, residential life programs, board plans, etc. Sherri “Uilani” Akau|Director, Housing
International Students: Orientation and assistance with transition to US, immigration matters, advocacy, intercultural programs and events Todd Shumway, Acting Coordinator, International Student Services
Medical/Physical Health Concerns1: Cold care, flu shots, immunizations, well-woman care, family planning services, medical services for students Heather Hirata, Director, Student Medical Services
National Student Exchange (NSE) Program: Holly Garriques, Coordinator, National Student Exchange
Prevention Education for Sexual Assault & Domestic/Dating Violence Shaunda Makaimoku, Title IX
Psychological, Psychiatric Care: Counseling for students, crisis intervention Chun Fang “Frank” Kuo, Director, Counseling Services
Records & Registration: MyUH Services, permits/overrides, class lists, STAR online graduation audit system, graduation, veterans’ benefits certification, etc. Chelsea Kay-Wong, Registrar
Scholarships Kolby Santiago, Acting Director, Financial Aid Office
Sexual Misconduct: Sexual assault, sexual harassment, gender discrimination, domestic violence, and stalking. Jenna Waipa, Acting Deputy, Title IX)
Student Clubs/Organizations: Registered Independent Student Organizations Vanessa Carlson, Program Coordinator, Campus Center
University of Hawaiʻi at Hilo Student Association: Student Government Matt Kalahiki, Assistant Director, Campus Center
Student Activities Council: Student Activities Ramona Lefcourt/Matt Kalahiki
Ka Lama Kū: Student Leadership Development Vanessa Carlson, Program Coordinator, Campus Center
Student Employment Marcy Martinez, Director, Career Services
Student IDs1: UH Hilo & Hawaiʻi CC students, faculty & staff Matt Kalahiki, Assistant Director, Campus Center
Student Support Services Program: Academic services for low-income, 1st generation college students and students with disabilities, including tutoring, advising, advocacy, etc. Shayna Fuerte, Director, Student Support Services Program
Study Abroad Carolina Lam, Director, Global Education
Transfer Credits: Jeraldine “Jeri” Ilar, Office of the Registrar
Women's and LGBTQ+ Center: Educational programs, lending library, advocacy, and services related to issues of gender and sexual orientation/expression Women's Center, LGBTQ+ Center
Not sure who to contact? Marcia Tavares, Administrative Assistant, Office of the Vice Chancellor for Student Affairs

  1. Services available to Hawaiʻi Community College students at no charge or for a nominal student fee.