Student Affairs Quick Reference List

Common Questions/Concerns and Relevant Contacts

Question/Concern About...	Contact:
Admissions: Admission requirements, procedures, etc.	Kati McGinnis, Director, Admissions
Behavior/Conduct of Students & Care/Outreach: Disruption, drugs/ alcohol, sexual harassment/sexual assault, cheating, plagiarism, academic dishonesty, incivility, etc.	Jenna Waipa, Student Care & Conduct
Campus & Community Service; Volunteer Activities:	Lai Sha Bugado, Director, Campus Center
Career Development Services: Career assessment/exploration, job-search/interview preparation, resume development, graduate/professional school planning, etc.	Marcy Martinez , Career Services
Counseling: Mental health, psychological/psychiatric concerns, suicidal ideation, depression, health relationships, etc.	Chun Fang “Frank” Kuo, Director, Counseling Services
FERPA: Privacy of student records, what information you can and cannot release about students, etc.	Chelsea Kay-Wong, Registrar
Financial Aid: Student loans, scholarships, grants, Pell, etc.	Kolby Santiago, Acting Director, Financial Aid Office
General Campus Information & Visitor Services: Campus Tours, navigating campus, etc.	The University Concierge (808) 932-7799 uhhtours@hawaii.edu
Global Exchange	Todd Shumway, Director, Global Exchange
Grades: Submitting grades, change of grades, etc.	Chelsea Kay-Wong, Registrar
Hawaiian Student Services Tutoring, advising, advocacy, cultural events, computer lab, etc.	Hualani Loo, Director, Kipuka Native Hawaiian Student Center
Housing & Dining¹ Residence hall applications, residential life programs, board plans, etc.	Chelbie Hanohano-Flemming\|Associate Director, Residence Life
International Students: Orientation and assistance with transition to US, immigration matters, advising, advocacy, intercultural programs and events	Jim Mellon, Director, International Student Services & Intercultural Education
Medical/Physical Health Concerns¹: Cold care, flu shots, immunizations, well-woman care, family planning services, medical services for students	Heather Hirata, Director, Student Medical Services
National Student Exchange (NSE) Program:	Holly Garriques, Coordinator, National Student Exchange
Prevention Education for Sexual Assault & Domestic/Dating Violence	Shaunda Makaimoku, Title IX
Psychological, Psychiatric Care: Counseling for students, crisis intervention	Chun Fang “Frank” Kuo, Director, Counseling Services
Records & Registration: MyUH Services, permits/overrides, class lists, STAR online graduation audit system, graduation, veterans’ benefits certification, etc.	Chelsea Kay-Wong, Registrar
Scholarships	Kolby Santiago, Acting Director, Financial Aid Office
Sexual Misconduct: Sexual assault, sexual harassment, gender discrimination, domestic violence, and stalking.	Jenna Waipa, Acting Deputy, Title IX)
Student Clubs/Organizations: Registered Independent Student Organizations	Vanessa Carlson, Campus Center Program Coordinator
University of Hawaiʻi at Hilo Student Association: Student Government	Matt Kalahiki, Campus Center Assistant Director
Student Activities Council: Student Activities	Ramona Lefcourt/Matt Kalahiki
Ka Lama Kū: Student Leadership Development	Vanessa Carlson, Campus Center Program Coordinator
Student Employment	Marcy Martinez, Career Services
Student IDs¹: UH Hilo & Hawaiʻi CC students, faculty & staff	Matt Kalahiki, Campus Center Assistant Director
Student Support Services Program: Academic services for low-income, 1st generation college students and students with disabilities, including tutoring, advising, advocacy, etc.	Shayna Fuerte, Director, Student Support Services Program
Study Abroad	Carolina Lam, Director, Global Education
Transfer Credits:	Jeraldine “Jeri” Ilar, Office of the Registrar
Women's and LGBTQ+ Center: Educational programs, lending library, advocacy, and services related to issues of gender and sexual orientation/expression	Women's Center, LGBTQ+ Center
Not sure who to contact?	Marcia Tavares, Secretary, Office of the Vice Chancellor for Student Affairs

Services available to Hawaiʻi Community College students at no charge or for a nominal student fee.