Division of Student Affairs (DSA)

Student Affairs Quick Reference List

Common Questions/Concerns and Relevant Contacts

Question/Concern About... Contact:
Academic Advising: Degree requirements, students undecided about a major, etc. Kainoa Ariola-Sukisaki, Director, Advising Center
Admissions: Admission requirements, procedures, etc. Kati McGinnis, Director, Admissions
Behavior/Conduct of Students & Care/Outreach: Disruption, drugs/ alcohol, sexual harassment/sexual assault, cheating, plagiarism, academic dishonesty, incivility, etc. Ross Villegas, Student Conduct | Sherri Uilani Akau, Student Health and Support
Campus & Community Service; Volunteer Activities: Lai Sha Bugado, Director, Campus Center
Career Development Services: Career assessment/exploration, job-search/interview preparation, resume development, graduate/professional school planning, etc. Marcy Martinez , Career Services
Counseling: Mental health, psychological/psychiatric concerns, suicidal ideation, depression, health relationships, etc. Chun Fang “Frank” Kuo, Director, Counseling Services
Disabilities: Accommodation for students, obligations of faculty, laws/ policies, etc. Disability and Access Services
FERPA: Privacy of student records, what information you can and cannot release about students, etc. Chelsea Kay-Wong, Registrar
Financial Aid: Student loans, scholarships, grants, Pell, etc. Kolby Santiago, Acting Director, Financial Aid Office
First-Year Experience: First Year Student Success Initiatives, Transfer Student Success Initiatives, Orientation, etc.
General Campus Information & Visitor Services: Campus Tours, navigating campus, etc. The University Concierge
(808) 932-7799 uhhtours@hawaii.edu
General Education/Graduation Requirements Kainoa Ariola-Sukisaki, Director, Advising & Career Development Services
Global Exchange Todd Shumway, Director, Global Exchange
Grades: Submitting grades, change of grades, etc. Chelsea Kay-Wong, Registrar
Hawaiian Student Services Tutoring, advising, advocacy, cultural events, computer lab, etc. Hualani Loo, Director, Kipuka Native Hawaiian Student Center
Housing & Dining1 Residence hall applications, residential life programs, board plans, etc.
International Students: Orientation and assistance with transition to US, immigration matters, advising, advocacy, intercultural programs and events Jim Mellon, Director, International Student Services & Intercultural Education
Medical/Physical Health Concerns1: Cold care, flu shots, immunizations, well-woman care, family planning services, medical services for students Heather Hirata, Director, Student Medical Services
National Student Exchange (NSE) Program: Holly Garriques, Coordinator, National Student Exchange
Prevention Education for Sexual Assault & Domestic/Dating Violence Shaunda Makaimoku, Title IX
Psychological, Psychiatric Care: Counseling for students, crisis intervention Chun Fang “Frank” Kuo, Director, Counseling Services
Records & Registration: MyUH Services, permits/overrides, class lists, STAR online graduation audit system, graduation, veterans’ benefits certification, etc. Chelsea Kay-Wong, Registrar
Recreation, Intramural Sports
Scholarships Kolby Santiago, Acting Director, Financial Aid Office
Sexual Misconduct: Sexual assault, sexual harassment, gender discrimination, domestic violence, and stalking. Jenna Waipa, Coordinator, Title IX)
Student Clubs/Organizations: Registered Independent Student Organizations Ramona Lefcourt, Student Organization Coordinator
University of Hawaiʻi at Hilo Student Association: Student Government Matt Kalahiki, Campus Center Assistant Director
Student Activities Council: Student Activities Ramona Lefcourt/Matt Kalahiki
Ka Lama Kū: Student Leadership Development Lai Sha Bugado, Campus Center Director
Student Employment Marcy Martinez, Career Services
Student IDs1: UH Hilo & Hawaiʻi CC students, faculty & staff Matt Kalahiki, Campus Center Assistant Director
Student Support Services Program: Academic services for low-income, 1st generation college students and students with disabilities, including tutoring, advising, advocacy, etc. Shayna Fuerte, Director, Student Support Services Program
Study Abroad Carolina Lam, Director, Global Education
Testing: Standardized tests such as GRE, GRE-Subjects, LSAT, Praxis, etc Coordinator, Testing Center
Transfer Credits: Jeraldine “Jeri” Ilar, Office of the Registrar
Women's and LGBTQ+ Center: Educational programs, lending library, advocacy, and services related to issues of gender and sexual orientation/expression
Not sure who to contact? Marcia Tavares, Secretary, Office of the Vice Chancellor for Student Affairs

  1. Services available to Hawaiʻi Community College students at no charge or for a nominal student fee.