Division of Student Affairs (DSA)

DSA Program Review and Assessment

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Program Review Process

The program review process has undergone a complete overhaul during the 2021-2022 academic year. Serving as a pilot group, the Program Review Committee has created a new timeline and template for reporting and moving forward with annual reviews.

Why Program Review?

The program review process allows for analysis of the currency, quality, effectiveness, and alignment of student affairs programs, services and departments with divisional and institutional objectives and outcomes. The benefits of a program review process include:

  • Assessment of a unit’s effectiveness and sustainability
  • Guidance on unit decision making, planning, development, and improvement
  • Insight on budget planning, while providing opportunity to implement changes
  • Informed justification and management of areas, people, and resources
  • Resource justification/budget management/quality assurance
  • Alignment, higher visibility, and collaboration with Academic Affairs
  • Consistency between divisional units and Academic Affairs

WASC Accreditation Standards

The WASC Standards of Accreditation consist of four broad, holistic statements that reflect widely accepted good practices in higher education. WASC institutions are diverse in terms of mission, character, and type. The Standards are broad enough to honor that diversity, respect institutional mission, and support institutional autonomy. At the same time, institutions must demonstrate that they are in substantial compliance with the four Standards and related Criteria for Review in order to become and remain accredited. The four standards are:

  • Standard 1: Defining institutional purposes and ensuring educational objectives
  • Standard 2: Achieving educational objectives through core functions
  • Standard 3: Developing and applying resources and organizational structures to ensure quality and sustainability.
  • Standard 4: Creating an organization committed to quality assurance, institutional learning, and improvement

Program Review Cycle and Template for Reporting

The DSA Program Review and Annual Timeline for 2021-2022 includes a consideration of the planning process; assembling the assessment team; collecting and reviewing data; interpreting and evaluating the data; developing an action plan; preparing a program review report; and then moving the needle for success. To be clear, this will be a timely process that incorporates previous annual reporting measures, combined with utilizing the Council for the Advancement of Standards in Higher Education, simply known as CAS, to review our programs, consider operational and student learning objectives, with student success in mind, and reporting annually on our progress.

Keeping this in mind, the Program Review Committee has established the following Program Review Template for units to report. Workshops will be offered to help units prepare for each section before final submissions are due later in the summer (keeping in mind that for most this will be a "lite" version of an annual report until they are able to do a more thorough overall program review).

Program Review Committee

  • Dr. Chris Holland , (Chair) Interim Vice Chancellor for Student Affairs
  • Gail Makuakāne-Lundin, Director, Office of Hawaiʻi Papa O Ke Ao, UH System; Director, Kīpuka Native Hawaiian Student Center
  • Marcy Martinez , Coordinator of Student Employment
  • Jim Mellon , Executive Director, Global & Intercultural Education Programs; Director, International Student Services & Intercultural Education
  • Tim Moore , Director of Campus Recreation