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Tuition and Fee Refunds

Fall 2018

Tuition

If you drop or withdraw before And if you paid, you get… Or if you did not pay, you will have…
Extended to August 31, 2018 (originally August 28, 2018) 100% Refund 0% Financial Obligation
September 11, 2018 50% Refund 50% Financial Obligation
After September 11, 2018 0% Refund 100% Financial Obligation

Refunds due to a complete withdrawal, change from full-time to part-time, drop in credit hours or change from one tuition rate to another are processed after the end of the 50% drop period within 4 weeks for that semester.

Fees

Mandatory student fees are not refunded unless a complete withdrawal is made system-wide on or before the last day of late registration (add period) as established at the student’s home institution.

AP 8.770 - University of Hawaiʻi Student Refund Policy

Sign up for Direct Deposit (eRefund)

If you paid by cash or check, sign up to have your refund direct deposited into your U.S. bank account. To enroll in eRefunds:

  • Go to My UH Services
  • Type in your UH username and UH password
  • Search for “erefund”
  • Click on "Enroll in Direct Deposit eRefunds"

Answers to frequently asked questions about eRefunds are available at University of Hawaiʻi FAQs for Student eCommerce Services.

If you do not sign up for direct deposit of your refund, a check, payable to the student, will be mailed to your mailing address on file in the student information system. Please verify and keep your addresses current as all refund checks will be mailed in the following priority:

  1. Mailing Address
  2. Permanent Address (If Mailing Address is blank)

Mailing address corrections and updates can be made online through MyUH Services or in-person at any campus Records Office. Permanent address changes can only be made in-person.

If you paid by credit card, refunds may be credited to a credit card used for payment.

Other Important Refund Information

Refund checks are payable only to the student.

If you have a financial hold with the University of Hawaiʻi, your refund may be delayed as it will not be processed until the unpaid obligation is cleared. Any refund will first be applied to unpaid charges owed to the University.

Spring 2019

Tuition

If you drop or withdraw before And if you paid, you get… Or if you did not pay, you will have…
January 15, 2019 100% Refund 0% Financial Obligation
January 30, 2019 50% Refund 50% Financial Obligation
After January 30, 2019 0% Refund 100% Financial Obligation

Refunds for non-financial aid students are processed after the end of the 50 percent tuition refund period. If you have a financial obligation to the University your refund may be delayed until the obligation has been cleared. The refund amount you receive will depend on when you reduced your credit load.

Fees

Note: The systemwide $30 Late Registration Fee is non-refundable. Student activity fees are only refundable if you drop courses before the first day of instruction (i.e., through January 6, 2019) or if you completely withdraw systemwide by January 15, 2019.

AP 8.770 - University of Hawaiʻi Student Refund Policy

How to Get a Refund

If you paid your student bill by cash or check, your refund can be deposited directly into your eRefund (electronic refund) account or mailed to your current mailing address.

If you paid your bill by credit card within the past 90 days, your credit card may be credited the refund amount in the last order of credit card used. For payments older than 90 days, your refund will be deposited into your eRefund (electronic refund) account or mailed to your current mailing address. If you are a financial aid recipient, this does not apply to you.

Sign Up for eRefund (Electronic Refund)

  • Go to My UH Services
  • Type in your UH username and UH password
  • Search for “erefund”
  • Click on "Enroll in Direct Deposit eRefunds"

Each semester, you should login to your MyUH Services to verify your eRefund checking or savings account information is still valid. Not checking your eRefund account could result in an automatic deletion of your eRefund account information and a paper check will be issued to your current address on file.

Mailed Refunds

If you do not sign up for eRefund, a refund check will be mailed to you. Make sure your mailing and permanent addresses on file with the University are current. The refund check will be mailed to your mailing address. If your mailing address is not on file, the check will be sent to the address listed as your permanent address.

Mailing address corrections and updates can be made online through MyUH Services.

  • Type in your UH username and UH password
  • Type "student services menu" in the search
  • Choose "Student Services Menu"
  • Choose "Personal Information"
  • Click on "View/Update My Address(es) and Phone(s)"

Permanent address changes can be made by completing the Update Student Personal Data Form or in-person at the Office of the Registrar.

Other Important Refund Information

Refund checks are payable only to the student.

If you have a financial hold with the University of Hawaiʻi, your refund may be delayed as it will not be processed until the unpaid obligation is cleared. Any refund will first be applied to unpaid charges owed to the University.

Note: If your financial aid is reduced for any reason (i.e. your full time or half time status has changed, you receive additional resources, etc), you may owe a portion or all of the credit balance refund back to the University.