Emergency Operations Plan

UH Hilo Emergency Contacts

Call 911 (or 9-911 from a campus phone) for a police, fire, or medical emergency.

See the Actions to be Taken During Specific Emergencies.

For general emergency info, read up on the Emergency Preparedness Information.

Campus Security

Campus Security, (808) 974-7911 or 7911 from a campus phone.

We also encourage you to submit a Silent Witness report if you wish to remain anonymous and it's a non-emergency safety or security concern.

Campus Safety Concerns

The safety of the community and its members is very important to us. If you become aware of a situation that you believe may pose a threat, please submit a Student of Concern form to the UH Hilo Care Team.

Physical Health Resources

If you are having a medical emergency and require immediate assistance, please call 911.

If you need non-emergency health services or assistance, please contact the Student Medical Services at (808) 932-7369.

Environmental Alerts and Information

Contact the Hawaiʻi County Civil Defense at (808) 935-0031.

See the UH Hilo Emergency Operations Plan and visit the Hawaiʻi County Civil Defense website.

Mental Health Resources

Counseling Services main office (808) 932-7465 or 7465 from a campus phone.

Office hours are 7:45am - 4:30pm, Mondays through Fridays (except holidays). Emergencies or crises are handled as expediently as possible by an available counselor.

If you need assistance on an emergency or crisis basis outside of office hours:

  • If you would like to talk to someone on a crisis or emergency basis, or if you need assistance, please call the 24/7 Crisis Line of Hawaiʻi at 1-800-753-6879. This number will route you to local crisis mobile outreach services.
  • The National Suicide Prevention Lifeline number is 1-800-273-8255. (Please note: if you call this number from a phone with an out-of-state number, you will be routed to a crisis support center local to that area code.)
  • The YWCA Sexual Assault Support Services number is (808) 935-0677.