Technology Assistance
Computer Assistance
For general computer issues and software support, please contact the UH System ITS Help Desk.
24 hours a day, 7 days a week
Open during all holidays
UH System - Computer Help Desk
Phone: (808) 956-8883
Toll Free: (neighbor isles) (800) 558-2669
Fax: (808) 956-2108
Email: help@hawaii.edu
UH ITS Help Desk Live Chat support is available Monday - Friday, 8:00am to 3:00pm (excluding holidays).
Quick Access - Technology Tools
Below are quick access buttons to the most commonly used tools. These tools can help support you in various methods of classroom activities.
Google Meet
Google Meet
Tutorials
Microsoft Office 365
Microsoft Office 365 Info,
Training, and Tutorials
Adobe Acrobat Professional
Using Adobe Acrobat
for Accessibility
Office Setup and Related Technology
DL Office Setup (VPN, Call Forward, VM to Email)
Distance Learning Office Setup - Campus and Home
Recommended Computer Specs (DL optimized specs)
Computer Recommendations with Specifications
Wi-Fi Access (maps, issues, logins)
UH Hilo Wi-Fi Map, eduRoam, and
Wireless Passthrough information
Updated 10/22/25