New Student Orientation

Making Your Travel Arrangements

Flight Plan Banner

When making your travel arrangements here are some dates and times to keep in mind...

Wednesday January 8, 2020

  • Residence Halls open for students starting at 9:00 a.m.
  • Students arrive - Free Shuttle Service from the Hilo International Airport (ITO) to campus.

Friday January 10, 2020

  • Vulcan Orientation Starts! - Check in will be in the Campus Center Plaza.
    • Registration for Orientation will be open from October 21 - December 27. Don't miss your chance to create various connections with students, faculty, and staff!
  • We will be offering a Parent/╩╗Ohana Orientation. Vulcans - you'll need to invite your parent/╩╗ohana via email when you register.

Hawaiian Airlines Discount

Help UH Hilo Vulcan Athletics earn Hawaiian Miles. Book your reservations thru Hawaiian Airlines' Preferred Affiliate Program. You get the lowest available web fares and continue to earn flight credits in your individual Hawaiian Miles account! UH Hilo Vulcan Athletics earns one (1) Hawaiian Mile for every $1 spent on !

Not only will you be helping the UH Hilo Vulcan Athletics, but you can also get 5% off on flights between the Mainland U.S. and Hawaii.

Hawaiian Airlines logo

Here's all you have to do:

  1. Log on to .
  2. Input the code for the Vulcan program (PDF) you want to support. Tap LOG IN and continue to making your reservations.
  3. We'll see you in Hilo!

Hawaiian Airlines and Vulcan Athletics Flyer

Hawaiian Airlines Contact Information:

U.S. & Canada Reservations
Daily Hours: 5:00 a.m. - 9:00 p.m. Hawai╩╗i Standard Time (HST)
Toll-Free: 1-800-367-5320

Australia Reservations:
Toll-Free: 1300-669-106

Airport - ITO

We suggest you fly into Hilo International Airport (ITO). While there is another major airport on the Big Island in Kona, it's a 2.5 hour drive to Hilo.

Hilo International Airport is serviced by the following Domestic and Inter-Island Airlines:

  • Hawaiian Airlines
  • United Airlines

ITO airport

Hotels around Hilo

There are a few hotels along Banyan drive which is about 2 minutes from the airport and about 5 minutes from campus. Please check these hotels for their rates. As an FYI, our airport shuttle service will not pick up at hotels.

Ground Transportation

If you plan on arriving in Hilo on a day that we're not offering Free Shuttle Service from the airport to campus, you have a few alternative transportation options.

Rental Car Companies

There seven rental car companies located at airport for you to choose from. Rental car offices are located on the ground level across the street opposite the Terminal.

  • Alamo Rent-A-Car 1-800-462-5266
  • Avis Rent-A-Car 1-800-331-1212
  • Budget Rent-A-Car 1-800-527-0700
  • Dollar Rent-A-Car 1-800-800-4000
  • Hertz Rent-A-Car 1-800-654-3131
  • National Rent-A-Car 1-888-868-6207

hands hold a paper travel map outside a car window

Shuttle Companies

  • Harper’s (808) 969-1478, 1-800-852-9993
  • Enterprise (808) 934-0359

Taxi Service

Taxi sign lit up on the top of a taxi cab The following information is from the Hilo International Airport website as a guide to help you make transportation choices and are not guaranteed. They are subject to change at anytime. Please consult your taxi dispatcher or driver on arrival for current fares and information.

There are 17 taxi cab companies that currently service Hilo International Airport. There is a designated exclusive taxi lane for queuing in front of the Baggage Claim Area.

Approximate taxi rate is $3.00 flip + $.30 per 1/8th mile + $.30 per minute for waiting time + $1.00 per bag. Waiting time is charged when passengers need to make stops prior to reaching their final destination.

These are the approximate cost to the various locations within Hilo:

  • UH Hilo Campus, $11.00 - $12.00
  • Banyan Drive Hotels, $10.00 - $11.00
  • Hilo Town, $12.00
  • Hilo Pier, $12.00 - $13.00