Find Us on STAR Balance
What is STAR Balance?
STAR Balance is how you will schedule appointments with your assigned freshman advisor. STAR Balance allows you to view your advisor's availability and sign up for appointment times that fit your schedule.
If you are having difficulty viewing your advisor's calendar and scheduling via STAR Balance, please review the information below and contact us at uhhadvis@hawaii.edu if you are in need of further assistance with scheduling.
Find Your Advisor in STAR Balance
For most students, your advisor's availability will appear as soon as you login. Others may need to first find their advisor on STAR Balance, following Steps 1 through 3 below. If you have found your advisor's calendar, login to STAR Balance and skip to Step 4 to learn how to sign-up for an appointment time.
Note that you may be prompted to complete a short questionnaire or activity prior to scheduling your appointment
If your Advisor's Calendar is not Visible in STAR Balance
Step 1: Login to STAR Balance and Click on Academic Advising
Once you have logged in, if you do not see your advisor's name in the left menu, click on Academic Advising.
Step 2: Click on UH Hilo Advising Center
Once you click on the Academic Advising category, you will see a list of options. Click on UH Hilo Advising Center.
Step 3: Select your Academic Advisor
Click on the arrow to view available advisors and select your advisor from the list. You will only be able to see advisors assigned to you.
If you are unable to view your advisor's calendar, email us at uhhadvis@hawaii.edu for assistance.
Upon Viewing your Advisor's Calendar
Step 4: View your Advisor's Availability
You can now see the available appointment times for your academic advisor. To sign up for an appointment slot, click on a time that is Available for Appointment.
Step 5: Complete Questionnaire (if applicable)
You may be prompted to complete a quick questionnaire to help your advisor prepare for your appointment. This must be done before scheduling.
To access the questionnaire and receive credit you must only be logged into your hawaii.edu account.
Once this questionnaire is completed, you will be able to schedule your appointment.
Step 6: Enter your Information and Submit
Enter your information and click Submit. You will receive an appointment confirmation email via your hawaii.edu account from STAR. If you signed up for advising via Zoom, the Zoom link will be in this email.
We look forward to working with you!