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Student Information for 2010-11 Campus Closures

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UH Hilo Nursing Graduates with ChancellorOn behalf of the staff and faculty who work in the Division of Student Affairs, please know that we are dedicated to supporting your success as students to the best of our ability, even during the State’s fiscal crisis. Despite significant budget reductions across the campus, we have been working very hard to ensure that negative impacts to our students are kept to a minimum.

As a result of recent budget-related decisions, all administrative offices on every campus across the University of Hawaii System will be closed during designated non-instructional days of the 2010-11 academic year. Specifically, closures are slated for:

  • November 26, 2010 (day after Thanksgiving) - COMPLETED
  • December 20, 2010 - January 2, 2011 (Winter Holiday) - COMPLETED
  • March 21-25, 2011 (Spring Break) - UPCOMING

Please be aware that because of the campus closures, there will be some delays in student services processing and operations during these times. Your patience, flexibility and understanding will be much appreciated during these challenging times. Please feel free to routinely visit this website for up-to-date information about the impact of campus closures on student programs/services/activities.

Best wishes for your success and wellness throughout the 2010-11 academic year!!

Frequently Asked Questions

Q: What student services, if any, will be available during the campus closure?

A: We recognize that for some students, UH Hilo is not just where they attend classes but also the place they call home. Therefore, during these campus closures, the following Division of Student Affairs units will be offering a limited or reduced level of programming or service:

  • University Housing – Residence hall facilities will be open with reduced staffing; administrative offices will be closed.
  • Campus Recreation Department – The Student Life Center will be open to all students and paid members, with reduced hours of operation; please visit the website for the most current schedule.
  • Office of Intercollegiate Athletics – NCAA and Pacific West Conference competitions will occur as scheduled.
  • Counseling Services – Emergency mental health support is available to students residing on campus (residents should contact University Housing staff).

Q: During the campus closure, if I need a place to study or get homework done, where can I go?

A: The Student Life Center lobby is equipped with wireless access and will be open during the campus closure period, albeit on a reduced schedule. Students are welcome to bring their laptops and "plug in" if they need a place to study or complete course assignments. Due to scheduled painting and recarpeting, the computer lab in Hale Kauanoe will not be available to UH Hilo students as it has been during previous campus closure periods. However, some computer stations will be available in the University Housing lobby for residents' access. Finally, the Campus Center Plaza also affords Wi-Fi access.

Q: I'm worried about ordering my transcripts and accessing my grades. How can I do this?

A: For the Spring 2011 semester, if students need transcripts to be provided before Spring Break, please note the following deadlines:

  • For Regular Processing (5-7 business days) - Payment of $5.00 for each transcript must be submitted no later than 4:00 PM on Monday, March 14th to guarantee that transcripts are mailed by Friday, March 18th.
  • For "Rush" Processing (1-2 business days) - Payment of $15.00 for each transcript must be submitted no later than 3:00 PM on Thursday, March 17th to guarantee that transcripts are mailed by Friday, March 18th.

Transcript requests received after these posted dates will be processed after the campus re-opens on Monday, March 28th, 2011. For more information, please visit the Registrar's Office website.

Please note that at any time, students can view their grades by pointing their browser to and navigating to STAR Degree Audit.

Q: I work on campus as a student employee; will I still be able to get paid?

A: The 2011 Spring Break closure will mean that student employees who are not on direct-deposit will have to make sure to pick-up their check on the (late) afternoon of Friday, March 18th or they will not be able to collect it until Monday, March 28th, 2011.

Because UH Hilo offices will be closed during the Spring Break, most students will not be able to work during that period and thus will receive reduced income from the month of March in their May 5th, 2011 paycheck). If this will result in a financial hardship, please speak with your supervisor immediately to determine if accommodations can be made for you.

For more information, please visit the Career Development Services web site.

Q: I'm concerned about getting refunds or making payments on my student account. What will the Business Office hours be?

A: The deadline for accepting payments (deposits) is 8:00 am on Friday, March 18th. The Cashier Window will be closed as of 11:00 am on that date. This closure is required for Business Office staff to "close out," finish their final accounting, and make the final cash deposits before the extended campus closure. For more complete information, please go to the Business Office website.

Q: What impact do the campus closures have on Edwin H. Mookini Library?

A: Because of closures across the UH System, a variety of library services for students will be affected. Students will still be able to utilize online journals, publications and other library resources from remote locations. Alternative study sites will be available to all students at the Student Life Center (which has wireless access). On-campus residents and their guests can study in the residence hall lounges and in the computer lab in Hale Kauanoe.

Graduate students who plan to conduct research using print materials during Spring Break are encouraged to make arrangements for needed reference materials as soon as possible.

Because there are some unique amenities provided by the Library that won't be available during the campus closure period, students are encouraged to plan ahead to ensure their needs are met. For example, the ATM machine in the Library lobby will not be accessible. Neither will the photocopier machines normally available for public-use. Finally, students who wish to add money to a print card or ID card will need to do so before or after the campus closure.

All students and faculty should be aware that the Mookini Library will close on Friday, March 18th at 5:00 pm and will open again on Monday, March 28th, at 8:00 am.

This page was updated March 8, 2011 at 10:00 AM HST.