Vice Chancellor for Academic Affairs

Technology Tools and Support

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Remote Learning Resources

Learn about the latest UH System news, distance learning tips and tricks, and answers to commonly asked questions about distance learning.

Computer Assistance

For general computer issues and software support please contact the UH System ITS Help Desk.

24 hours a day, 7 days a week
Open during all holidays

UH System - Computer Help Desk
Phone: (808) 956-8883
Toll Free: (neighbor isles) (800) 558-2669
Fax: (808) 956-2108

UH ITS Help Desk Live Chat support is available Monday - Friday, 8:00am to 3:00pm (excluding holidays).

Quick Access - Distance Learning Programs

Below are quick access buttons to the most commonly used and recommended tools. Familiarizing yourself with these tools will help provide a smooth transition to delivering your course(s) online.

Office and Other Technology

Media Commons at Mookini Library

Creating Accessible Documents

All files posted online must meet accessibility requirements.

Still need assistance?

If you have tried the links above, and still cannʻt find what you're looking for, email the UH Hilo Distance Learning Team at