Human Resources

Admin & Fiscal Support Spec (Outreach Coordinator) PBA (#96919) Position Description

The application collection portion of the recruitment for this position vacancy has concluded.

UH Hilo, Small Business Development Center (SBDC), general funds, temporary, full-time, to begin approximately May 2023, pending position clearance and availability of funds. Renewal contingent upon satisfactory work performance, availability of funds, and program needs.


Manages general outreach and marketing duties for the network, including but not limited to posting and managing social media content, creating event materials including flyers and network announcements. Publicizing center activities, opportunities, and workshops. Manages external events and training calendars for SBDC Centers. Manages the design, execution, and analysis SBDC internal surveys. Reviews completed training file and ensures completeness and accuracy. Contributes to the creation of and reviews internal SBDC policies and procedures. Conducts specified research and data collection as directed by supervisor. Assists Hawaii &SBDC Network — Lead Center State Director and consultants with the center's activities and programs. Maintains client and administrative files, using computer indexing techniques. Assists the Hawaii & SBDC maintaining the confidential client information database on a daily basis. Other duties as assigned

Minimum Qualifications

Possession of a Baccalaureate degree in Business Administration, Communication Marketing or other related field; and zero-three (0-3) year(s) of progressively responsible professional experience with responsibilities for SBDC office management; or equivalent education/training or experience. Functional knowledge of principles, practices and techniques in SBDC office management and administration, demonstrated by knowledge, understanding and ability to apply concepts, terminology. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with SBDC office management. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of outreach. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals. Demonstrated ability to operate a personal computer and apply commonly used software. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. Knowledge of Research Corporate of the University of Hawai'i (RCUH) and Hawai'i SBDC Network procedures. Demonstrated ability to handle confidential and sensitive information. Demonstrated ability to perform or learn database management and apply commonly used software.

Desirable Qualifications

Working knowledge of Center Dynamics client management system, Center IC. Working knowledge of the Constant Contact email marketing and list management platform

Pay Range

PBA, $3,907/month minimum

Applications (How to Apply)

For application instructions and to submit an application, please visit NEOGOV and search for #96919 or Outreach Coordinator. Please be sure to review the full job posting before applying. Failure to submit all required documents shall deem an application to be incomplete. Incomplete applications will not be considered. Note: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries (General)

Teryn Macayan,

Please refer to position #96919 when making inquiries.

Application Deadline

Continuous, first review to begin April 3, 2023

Important Information

The official advertisement can be found at NEOGOV.

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Individuals with disabilities who need a reasonable accommodation for the application or hiring process are encouraged to contact the EEO/AA coordinator(s) for the respective campus.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaiʻi may be viewed at the U.S. Department of Education’s Campus Safety and Security Data Analysis Cutting Tool, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

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