Academic Support Specialist, PBA (Re-posted) (#97049T) Position Description

The application collection portion of the recruitment for this position vacancy has concluded.

UH Hilo, College of Natural & Health Sciences, full-time, temporary, to begin approximately February 2024, pending position clearance and availability of funding. Temporary position, renewal contingent upon satisfactory work performance, availability of funds, and program needs.


Serves as academic support officer for the School of Nursing (SON) unit and provides the full range of academic support that involves assisting with academic advising for students in the School of Nursing. Develops, maintains, and retrieves evaluations for data collection and processes the data for analysis. Interfaces with proprietary contracts in order to manage databases and train students. Manages the School of Nursing MOA/MOUS with agencies and preceptors. Manages and analyzes benchmarking data for accreditation and reviews with Director and Program Coordinators. Works in conjunction with Graduate Program, Admissions office, and Registrar for admission, retention, and curriculum procedures & issues. Assists in course building through Banner and curriculum central. Member of the SON Program Coordinator meetings. Monitors School program information (written and electronic) for consistency and accuracy to be in accordance with UH Hilo and professional organization’s policies and strategic plans. Provides advice to students with admissions process and courses throughout their academic journey. Plans DNP informational and recruitment sessions for prospective students. Coordinates DNP welcome banquet and activities during Institutes. Coordinates BSN week of welcome orientation and activities. Support Students with issues that may arise (registration, technology, etc). Participates in review of curriculum and updates in UH Hilo course catalog. Assists SON Director and Program Coordinators with special projects and program reports including those necessary for accreditation. Serves as a member of School of Nursing committees. Creates and implements the student correspondence and DNP records database. Creates surveys and maintains survey data (alumni, employment, DNP graduation, faculty and student). Orders textbooks and faculty desk copies. Manages DNP and Undergraduate Admissions. Processes modifications and manages changes on STAR and Banner. Assists professors with course preparations. Serves as the primary contact for students during the summer and assists the lab coordinator in collecting health documentation. Submits hours for preceptors to Hawaiʻi Preceptor Tax Credit. Other duties as assigned.

Minimum Qualifications

Education and Professional Work Experience
Possession of a baccalaureate degree in any field and 1 year of progressively responsible professional experience with responsibilities for higher or nursing education; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Knowledge, Skills and Abilities
Functional knowledge of principles, practices and techniques in higher or nursing education demonstrated by knowledge, understanding and ability to apply concepts, terminology. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with higher or nursing education. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of higher or nursing education. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals. Demonstrated ability to operate a personal computer and apply word processing software.

Desirable Qualifications

More than one year of experience working in a higher or nursing education setting. Demonstrated ability to learn and understand specific policies and procedures in an academic setting. Experience with direct student support in higher education. Experience in the process of curriculum central. Experience working on and supporting accreditation and/or program review. Experience obtaining, maintaining, and analyzing survey data. Experience working with Banner, STAR, and/or Kuali. Demonstrates ability to effectively communicate and interact implementing activities and duties, as listed, related to the SON.

Pay Range

PBA, minimum $4,102/month

Applications (How to Apply)

For a complete description, application instructions and to submit an application, please visit NEOGOV and search for 97049T or Academic Support. Please be sure to review the full job posting before applying. Failure to submit all required documents shall deem an application to be incomplete. Incomplete applications will not be considered. Note: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries (General)

Darren Higa,

Please refer to position #97049T when making inquiries.

Application Deadline

Continuous, first review on or about January 12, 2024

Important Information

The official advertisement can be found at NEOGOV.

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Individuals with disabilities who need a reasonable accommodation for the application or hiring process are encouraged to contact the EEO/AA coordinator(s) for the respective campus.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaiʻi may be viewed at the U.S. Department of Education’s Campus Safety and Security Data Analysis Cutting Tool, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

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