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Instructional & Student Support, PBB, (Assistant Registrar) (#80646) Position Description

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The application collection portion of the recruitment for this position vacancy has concluded.

UH Hilo, Student Affairs, Office of the Registrar, general funds, permanent, full-time appointment, to begin approximately August 2013, pending position clearance and availability of funding.


Assist Registrar with early and regular registration activities. Monitor and evaluate systems and procedures, recommend and implement changes to improve delivery of office services and improve student retention. Make decisions in the absence of the registrar. Make independent decisions and judgments necessary to supervise and coordinate the daily operations of the office. Demonstrate complex critical thinking & problem solving skills imperative to supporting undergrad, post-bach graduate, non-credit & professional level programs. Recommend, implement and monitor graduate and professional level academic programs, academic policies, and curricula. Ensure university compliance with federal and state regulations pertaining to student records, registration and the University catalog. Collaborate on the development, prioritization and implementation of technology initiatives relevant to student information systems. Oversee maintenance of record and registration-related web sites and applications. Understand course availability needs and communicate with deans and departments as appropriate. Manage office outcomes assessment and benchmark progress in measurable terms. Represent UH Hilo at the UH System level as appropriate. Provide strong and relational style of office management and create a responsible work environment in which new ideas are solicited, evaluated and implemented. Build tables and systems to provide support for all academic curricula, policies, advising, record-keeping and degree-conferral for 5 academic levels to include graduate and professional levels. [CTPS] Advise graduate, professional students and faculty advisers regarding graduate and university policies, procedures, deadlines and processes in lieu of a UH Hilo Graduate College or Division Office. [CTPS] Assist and maintain Master Course Inventory in Student Information System by verifying accuracy of curricular changes and resolving problem situations for 5 different academic levels with faculty & academic administrators. Other duties as assigned.

Minimum Qualifications

Possession of a baccalaureate degree in any discipline and 3 year(s) of progressively responsible professional experience with responsibilities for College level student records and registration; or equivalent education/training or experience. Considerable working knowledge of principles, practices and techniques in the college-level student records and registration as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with educational record-keeping. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. Demonstrated ability to operate a personal computer and apply word processing software. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Knowledge of STAR Degree Audit and STAR Data Metrix reporting. Thorough knowledge of Banner Student records and registration system. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Desirable Qualifications

Three years supervisory experience. Possession of a Master's or Doctoral degree in Public Administration, Student Personnel, Higher Education Administration, Masters of Business Administration or related discipline. Considerable knowledge of post-secondary education administration. Experience using registration software in a college or university setting, preferably SCT/Sungard Banner. Ability to accommodate a flexible work schedule at times of the year as necessary. Demonstrated ability to maintain a university webpage. Experience in working with culturally diverse students and staff. Possession of excellent leadership and interpersonal skills. Effective communicator with colleagues, students, faculty and staff. Three (3) or more years of progressively responsible professional experience with admissions, student records.

Pay Range

PBB, minimum $3727/month minimum.

Applications (How to Apply)

A complete application must include: (1) cover letter explaining how each minimum and desirable qualification is met; (2) APT application UH Form 64; (3) resume; (4) the names and addresses, email addresses and telephone numbers of three [3] professional references; (5) transcript(s) showing degrees and course work appropriate to the position (copies are acceptable at the time of application, however original official transcripts will be required prior to employment). All requested documents/information must be postmarked by the closing date and become the property of the University. All minimum qualifications must be met by the closing date. Incomplete applications will not be considered. Failure to submit all required documents and reference information shall deem an application to be incomplete. Send to: Assistant Registrar Search Committee, c/o Andrea Adrian, University of Hawaiʻi at Hilo, Office of the Vice Chancellor for Student Affairs, 200 W. Kawili Street, Hilo, HI 96720-4091 or via email to

Inquiries (General)

Kolby Santiago, Search Committee Chair, 808: 974-7323,

Please refer to position #80646 when making inquiries.

Application Deadline

Wednesday, June 5, 2013

Important Information

The official advertisement can be found at Work At UH.

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Individuals with disabilities who need a reasonable accommodation for the application or hiring process are encouraged to contact the EEO/AA coordinator(s) for the respective campus.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaiʻi may be viewed at the U.S. Department of Education’s Campus Safety and Security Data Analysis Cutting Tool, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

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