Division of Student Affairs (DSA)

Professional Competencies: Technology

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Focuses on the use of digital tools, resources, and technologies for the advancement of student learning, development, and success as well as the improved performance of student affairs professionals. Included within this area are knowledge, skills, and dispositions that lead to the generation of digital literacy and digital citizenship within communities of students, student affairs professionals, faculty members, and colleges and universities as a whole.

Tools and Software

  • Knowledge
    • New technologies and current usage patterns
  • Ability
    • Incorporating current technological tools into work
    • Anticipating and troubleshooting technological problems
  • Dispositions
    • Demonstratign adaptability in the face of technological change
Competence Level Attributes that demonstrate competency
Foundational Remaining current related to new technology and its uses; Demonstrating adaptability; Troubleshooting problems; Referring complex problems to appropriate personnel
Intermediate Anticipating potential problems; Identifying strategies to troubleshoot and solve; Incorporating technological tools and platforms into your work
Advanced Anticipating technological change; Allocating resources to adapt changes; Providing leadership; Developing contingency plans

Data use and Compliance

  • Knowledge
    • Compliance laws and policy
  • Ability
    • Using and securing electronic data
    • Utilizing inclusive practices in online tools
    • Analyzing accuracy and quality of data
  • Dispositions
    • Valuing data accuracy
    • Promoting a legal, ethical, and inclusive culture
Competence Level Attributes that demonstrate competency
Foundational Assessing accuracy and quality of information; Citing electronic sources of information accurately; Respecting copyright and fair use laws; Ensuring compliance with laws and policies
Intermediate Utilizing strategies for accessing and assessing technology; Teaching and facilitating use of digital information| Utilizing universal design principles; Challenging privilege in policies and practices
Advanced Creating an appropriate culture related to technology; Providing leadership; Utilizing practices aimed at inclusion

Digital Identity and Citizenship

  • Knowledge
    • Personal digital identity
    • Accessing digital learning communities
  • Ability
    • Teaching others about responsible digital engagement
    • Utilizing, and contributing to, digital learning communities
  • Dispositions
    • Awareness of digital reputation and influencein communities and networks
Competence Level Attributes that demonstrate competency
Foundational Demonstrating awareness of digital identity; Engaging students in learning activities; Engaging in personal and professional digital learning communities and networks
Intermediate Cultivating a digital identity presence and reputation; Utilizing learning communities and networks to enhance collaboration and professional development
Advanced Providing leadership and on-going training; Contributing to, partnering with, and/or providing leadership to communities and networks

Online Learning Environments

  • Knowledge
    • Research and trend data
  • Ability
    • Integrating digital communications appropriately
    • Designing and implementing learning experiences
  • Dispositions
    • Consumer of new information
    • Collaborating when when designing new tools/programs
Competence Level Attributes that demonstrate competency
Foundational Utilizing research, trend data, environmental scanning to assess needs and readiness; Utilizing digital tools to engage students in programs and activities; Modeling effective use of visual and interactive media; Demonstrating inclusivity within your work and services
Intermediate Increasing technological competency and digital literacy; Promoting interventions and engagement; Using variety of digital strategies; Collaborating with/supporting faculty in developing educational interventions
Advanced Contributing to research, trend analysis, and needs assessments; Providing training and instruction; Providing leadership

Self Assessment Questions

What are your overall areas of strength?

What are your identified areas of continued development?