Vulcan Alerts

Enrollment

All members of the UH community are automatically enrolled to receive emergency alerts from UH Rave Alert to their @hawaii.edu email address. Members of the UH community may also opt to receive emergency alerts from UH Rave Alerts to their mobile device via text messages (SMS). Students and employees are encouraged to sign up for Vulcan Alerts and to maintain accurate information on their account to ensure they receive these important messages.

Typically, students sign up during class registration and employees sign up during new employee orientation but it can be done anytime online. The campus community will receive timely warnings, emergency notifications and other important alerts through the university Vulcan Alerts emergency notification system.

Anyone registered with Vulcan Alerts will receive a single test text message and email. Phones signed up for Vulcan Alerts may also receive a phone call containing a voice recording notification.

Emergency Notification

The UH Hilo Campus Security team will send Vulcan Alerts to inform the campus community of immediate threats to health or safety on campus requiring caution, evacuation or rapid response.

Upon confirmation of an emergency, authorized university officials will immediately determine the content of the message and activate the system. An alert may only be delayed if in the professional judgment of responsible authorities, immediate issuance would compromise efforts to assist a victim, contain the threat or otherwise mitigate the emergency.

• Community Updates:
  • Depending on the nature of the situation, university officials will utilize local media outlets to notify the broader community.
• Parental Notification:
  • Student Housing Services maintains a dedicated parent communication network to share emergency updates and safety status reports.
• The All-Clear:
  • Once the emergency is resolved and operations return to normal an official "all-clear" announcement will be distributed through the exact same communication channels.

Regulatory Compliance

In accordance with the Higher Education Opportunity Act (HEOA), the University of Hawaiʻi at Hilo will endeavor to immediately notify the campus community upon confirmation of a significant emergency or dangerous situation on campus. UH has contracted with Rave Mobile Safety to provide the UH Rave Alert (Vulcan Alerts) emergency notification system and notify the UH community in the event of a natural, health or civil emergency.