Dealing with Difficult and Upset People - Event Details

UH Hilo Home > News & Events

This event has concluded and is no longer current.

Dealing with Difficult and Upset People

Location: CCECS, 891 Ululani St, Hilo

You can’t avoid or control an upset or difficult person, but you can control how you will react to them! In this workshop, Nancy Lombard will help you to differentiate between people who are difficult as a result of challenging situations and those who seem to be always problematic. You will learn ways to calm and center yourself and respond effectively when faced with a person who is upset or difficult. You will also learn and practice giving constructive feedback to and solving problems with someone who always seems to be upset or difficult.

Special Restrictions: Tuition: $55 (50% tuition assistance available through the Employment and Training Fund (ETF). Deadline to apply for assistance is July 11.

For more information, contact: vickyann@hawaii.edu 808-974-7664

Tags: customer service professional development PD CCECS soft skills

What's also happening?

Week of July 20, 2014 calendar with events listings
Week of July 20, 2014Next →
SunMonTueWedThuFriSat

Dealing with Difficult and Upset People

Announcements

Applications for Kanilehua Positions Have Reopened
Kanilehua is now accepting applications for its literary editor, art editor, and layout designer positions. Stop by Campus Center Room 210 to pick up an application form.
Art for Keiki: A Holiday Gift
Students will learn techniques for creating beautiful, personalized works of art on wood. Choosing brushes, blending colors, preparing the surface, as well as basic painting approaches will be covered. ...
Miniature Art: Tiles
Create quick and satisfying miniature works of art and then transform them into functional gifts! Students will learn basic painting and collaging techniques to create beautiful, personalized tiles that can be used as accents in the home, ...
Critical Language Scholarship Available
The Summer 2020 Critical Language Scholarship application is now available. Spend 8-to-10 weeks abroad during the summer learning Azerbaijani, Bangla, Hindi, Indonesian, Korean, Punjabi, Swahili, Turkish, Urdu, Arabic, Persian, Chinese, ...
Time Change for Vinyasa Yoga Class at Student Life Center
Come challenge yourself and relax deeply with a Vinyasa Flow Yoga class at the Student Life Center! New times offered: Mondays and Fridays at 6 pm. Wednesday's class will continue to be at 7 pm.
Board of Media Broadcasting Positions Open
The Board of Media Broadcasting is seeking students who are interested in getting more involved on campus and who are passionate about digital media particularly radio and video. ...
Planning CoBE summer classes now: please take the survey
Do you want to take a class in Sustainable Tourism for Hawaii and the Pacific? Social Media Analytics? Strategic Innovation? Retail Management? The College of Business and Economics is scheduling summer courses now. ...
13th Annual Korea-America Student Conference
The 13th Korea-America Student Conference (KASC) will bring together Korean and American university students from a variety of academic disciplines to live, travel, and conduct original peer-reviewed research together. ...
APIA Scholarship
This scholarship is offered by the Asian and Pacific Islander American Foundation (APIA). Undergraduate students who are Asian and/or Pacific Islander ethnicity and are US citizens, US nationals or permanent residents are eligible (students ...
Submissions for Kanilehua Are Now Open
Kanilehua is now accepting submissions of visual art (photography, drawing, painting, sculpture) and literature (short story, poetry, flash fiction, plays) for its Spring 2020 issue. ...
2020-21 UH Common Scholarship App Available October 1st
The 2020-21 UH System Common Scholarship Application will be available online as of October 1, 2019. Complete the application to apply for over 100 different scholarships available to students attending UH Hilo in Fall 2020! Deadline for ...
UH Hilo Relay for Life Committee Postions Open
The UH Hilo Relay for Life Planning Committee is currently seeking dedicated students who are interested in volunteering to help plan the 2020 Relay for Life event as well as multiple awareness events over this school year. ...
2019-2020 RISO Registration Open
Aloha Vulcans! If you are interested in starting a club for the 2019-2020 academic year, please visit the Registered Independent Student Organization (RISO) web page at: ...
2020-21 FAFSA Available October 1st
Effective October 1, 2019, students can complete their 2020-21 Free Application for Federal Student Aid (FAFSA) online at www.fafsa.gov. To receive priority consideration, complete your FAFSA by February 1, 2020. ...
Walk-in Wednesdays
Counseling services will now be offering 30 minutes walk-in sessions, every Wednesday from 1-4 pm. We know things happen and you may need to talk with someone immediately. This service is open to all UH Hilo students. ...

Disclaimer: The University of Hawaii at Hilo is not responsible for the contents, links and/or materials presented in any web site listed above that is not of the “hilo.hawaii.edu” or “.uhh.hawaii.edu” domains. All comments, complaints and grievances should be filed with the author, host and/or owner of said site.