Using Active Listening and Open-Ended Questions - Event Details

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Using Active Listening and Open-Ended Questions

Location: University of Hawaii Center, West Hawaii, classroom B4-R3

“Using Active Listening and Open-Ended Questions to Foster Communication and Increase Understanding”.

Research suggests that we remember between 25 percent and 50 percent of what we hear. By becoming a better listener we increase our ability to accurately receive and interpret messages in the communication process, which helps avoid conflict and decrease misunderstandings. In this workshop we will practice effective communication through active listening and using open-ended questions. Mastering the techniques will help improve accuracy, increase job effectiveness, ensure understanding, resolve conflicts, and above all, develop quality relationships with others.

This is part of a series of free workshops that are available to the students, staff, faculty, and community members on Thursday, April 23 in Kealakekua and Friday, April 24 in Hilo.

Workshops will be facilitated by the Ho’a Coaching Program, whcih consists of Student Success Coaches from across the seven UHCC campuses. They work closely with academic advisors, counselors, retention specialists and other resources on their campuses to support students in achieving their personal, academic, and other professional goals. Throughout their tenure, the Ho’a Coaching Team members have evolved their coaching styles that fit into the unique Hawaiian environment.

For more information, contact: chanharr@hawaii.edu 937-0950

Tags: coaching active listening open-ended questions communication

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