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Customer service workshop offered in Hilo

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Date: Wednesday, April 6, 2016
Contact: Alyson Kakugawa-Leong, (808) 932-7669

For Immediate Release

The College of Continuing Education and Community Service (CCECS) at the University of Hawaiʻi at Hilo offers Exceptional Customer Service: the New Strategy to Boosting Sales on Friday, May 6, from 9 a.m. – 4 p.m., in UH Hilo’s UCB Room 331. The cost is $150.

The workshop is an interactive and engaging course taught by Lani Weigert, who will show participants how to identify and assess customers’ needs to achieve satisfaction, how to build sustainable relationships of trust through open and interactive communication, and how to meet personal and team sales goals by providing more service rather than more selling.

Private and non-government employers/businesses may qualify for a 50% tuition waiver through the State’s Employment & Training Fund (ETF). For details, visit http://labor.hawaii.gov/wdd/home/employers/etf/micro/ and apply at least 10 days before the start of class.

For more information or to register, contact CCECS at 932-7830 or email ccecs@hawaii.edu. Disability accommodation and alternate format are available upon request. Contact 932-7830 (v) or 933-3334 (TTY) for assistance.


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