Submit a UH Hilo Computer or Audio/Visual Trouble Report

UH Hilo Home → Faculty & Staff → Office of Campus Technology → Help Desk

Please refer to the Frequently Asked Questions (FAQ) prior to filing your request as your request may already be covered there. If you already filed a Trouble Report, you may also check on your Trouble Report status.

Your Information:

Email:

Full name:

Phone:

Office Hours:

Entry Permission: Permission to enter office (what does this mean?)

Department:

Building:

Room number: (see campus maps)

Cookie: ¹ Remember Me

¹ Checking remember me stores a “cookie” file on your computer which remembers your contact information for 90 days. The next time you file a trouble report from the same computer and web browser, your contact information will be pre-filled if you choose to store the cookie.

Trouble Report:

Date:Monday, June 17, 2019, 7:18am

Problem/Description:Please use as many details as possible when describing the issue. See these examples of unhelpful vs. helpful descriptions.

Type: Other/Not Listed
Equipment operable but need new equipment/software
Equipment functional but with errors
Equipment crash or unable to do work

Tags:You may optionally select the following tags appropriate to your request.

Application