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OCT Help Desk

Submit a UH Hilo Computer or Audio/Visual Trouble Report

UH Hilo Home > Faculty & Staff > Office of Campus Technology > Help Desk

Please refer to the Frequently Asked Questions (FAQ) prior to filing your request as your request may already be covered there. If you already filed a Trouble Report, you may also check on your Trouble Report status.

Your Information:

Entry Permission: (what does this mean?)

(see campus maps)

Cookie: ¹

¹ Checking remember me stores a “cookie” file on your computer which remembers your contact information for 90 days. The next time you file a trouble report from the same computer and web browser, your contact information will be pre-filled if you choose to store the cookie.

Trouble Report:

Date:Friday, September 22, 2017, 1:33am

Please use as many details as possible when describing the issue. See these examples of unhelpful vs. helpful descriptions.

Tags:You may optionally select the following tags appropriate to your request.