The University Concierge

The University Concierge

The University Concierge is a centralized location which provides valuable resources to help prospective and current students, staff, and faculty to efficiently navigate the University of Hawaiʻi at Hilo by providing knowledgeable and accurate information in a welcoming and personal manner with outstanding customer service.

Additionally the University Concierge provides opportunities for visitors to explore and experience the spirit of Aloha here at the University of Hawaiʻi at Hilo through our Campus Tour Program.

Happening Soon

Check out the UH Hilo Calendar for more events and announcements. You can also Submit an event or announcement.

Help Us Help You!

Help Us Help You

Do you have an event happening on campus? We're one of the main places people look for information. Send us the details and we'll be sure to share them with people who stop by.

Email us at

Campus Tours

Aerial view of UH Hilo campus

Our Admissions team is excited to help you schedule your personalized visit to campus! We offer guided campus visits for individuals and families, as well as group and self-guided tours.

Learn more about visiting UH Hilo.

Store Shuttle

FYE provides this one-trip shuttle and seating is limited, so if you would like to utilize the service reserve your spot in "The Loft" Student Services Center, Room E-241. Join us every Friday - except during spring break and good Friday.

You can call 808.932.7384 or email us at to sign up; however email is limited to when our staff is available to respond to your email so it cannot guarantee an up-to-date availability of spaces.

The shuttle meeting location is - SSC W-201 beginning at 4:45pm.

This service is free to all UH Hilo students with a valid ID!

First Year Experience

Join us at our programs specially designed for students, including Vulcan Orientation! Learn more about what we do and stay updated on our events here!

Frequently Asked Questions

When is “Munchies” open?
Sunday-Thursday 9:00 PM - Midnight. Updated Fall 2015.
Who do I talk to about class registration?
Registrars Office. They can help you with registering, withdrawing, directed studies, appealing, audits, and credit/no credit classes. Read the extended answer…
How do I schedule a campus tour?
Tours can be reserved through the Campus Visits & Tours website. Read the extended answer…

Get more of your questions answered or ask a question.

Stop By

Contact us

Stop By:
1st floor of the Student Services Center (SSC E-101)

We're open Monday - Friday from 8:00 AM - 4:30 PM

Call, Email, or Text

Call, email, or text

Phone Number:
(808) 932-7799

Email Us:

Text with iMessage:

Chat With Us

Chat with us

Chat with us Live online:
Use the red bar at the bottom right of the page to start chatting with us... Yup, it's really us.... Except when we're away, then you can leave us a message and we'll get back to you when we return to the desk.