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Message from Chancellor Straney: UH Hilo’s Draft Strategic Plan accepted in June; implementation already underway in four key areas

The plan states the purpose of UH Hilo is to challenge students to reach their highest level of academic achievement, summed up in the ‘olelo no‘eau: ‘A‘ohe pau ka ‘ike i ka hālau ho‘okahi/One learns from many sources.

Message from UH Hilo Chancellor Donald Straney
Published in the university’s newsletter Ka Lono Hanakahi
September 2011

In June, I accepted the final draft of the University of Hawai‘i at Hilo’s 2011-2015 Strategic Plan. The plan will be sent to the UH System Board of Regents for approval in principle this fall. Until that point, we will be using the plan as a working document to help inform decision-making, resource allocation, and unit planning.

The plan was endorsed by the three governance/advisory bodies represented on the Strategic Planning Committee: Faculty Congress; Hanakahi Council; and UH Hilo Student Association. From those people who completed the endorsement surveys, there was an indication of 88% endorsement from faculty and staff, and 84% from students.

The final draft is the culmination of many months of work and significant input from UH Hilo stakeholders. Mahalo to the Strategic Planning Committee members for their hard work and dedication to the process, and to everyone who gave their feedback through the various consultations and other mechanisms.

The plan states the purpose of UH Hilo is to challenge students to reach their highest level of academic achievement. To do this, we will inspire learning, discovery and creativity inside and outside the classroom. Ultimately, our university improves the quality of life of the people of Hawai‘i, the Pacific region, and the world.

Our mission is summed up in the ‘olelo no‘eau: ‘A‘ohe pau ka ‘ike i ka hālau ho‘okahi/One learns from many sources. It is from this core mission that our strategic plan emerges.

The Draft Strategic Goals will guide our planning for the future:

  • students will be challenged to learn from many sources;
  • we will integrate teaching and scholarship;
  • our multicultural University will be rooted in Hawai‘i’s indigenous history and culture;
  • our campus will be vibrant and sustainable;
  • we will continue to strengthen our economic impact and community service on our island;
  • and we will attain organizational excellence.

The next important phase is that of implementation and I would like to give you a brief overview of work we have been doing over the summer to help prepare for this:

Leadership and accountability. The vice chancellors and I fully endorse this strategic plan and we are committed to putting it into action. In that vein, I held a retreat for the senior leadership team in July where we discussed the plan and how we will facilitate implementation. We’ll be looking to identify action facilitators over the coming weeks so that there is a point person for each action. We’re also working on developing outcome measures for the goals and actions so that we will all be able to determine how well we’re progressing against what the plan sets out.

Embedding the plan into the university. The strategic plan is UH Hilo’s strategic plan. To help build a sense of ownership for it across the university, I am going to ask major units to develop an implementation plan that will detail their own contributions toward the strategic plan. At the time of writing, the vice chancellors and I are working on guidance for unit implementation planning and you will hear more over the next few weeks about how that will work and what will be expected.

Doing implementation. Although we will be doing implementation planning over the next year, we also will be doing implementation and I am pleased to report that we are already making progress. Of particular note in relation to priority action 3.2 on upgrading the university’s technology infrastructure is that our Office of Campus Technology is working to improve wireless broadband capability across the entire campus. This work is ongoing and will be achieved by upgrading 300 access points on campus: 62 in the library; 42 in housing; 40 in the University Classroom Building, 19 in Kanaka‘ole Hall, and the remainder will be used for upgrading access points on campus and expanding wireless broadband coverage in areas where it is not adequate. Specifically, we will shortly have 100% wireless broadband coverage in the library where up to only a few months ago it was only at 40%. This is an important upgrade especially for our students who had raised the issue of poor wireless coverage in the library during the strategic planning feedback processes.

I’d also like to share with you the four things I’m currently putting into place as an introduction to the next phase of the process: strengthening applied learning, teaching and scholarship (goal 1); community partnerships (goal 5); and organizational excellence (goal 6).

The hiring of an internship coordinator will impact three areas: applied learning; teaching and scholarship; and community partnerships. The coordinator will support and increase student internships and practica with local businesses and agencies as well as student involvement in faculty research. Further, the coordinator will work on ways to integrate teaching and research to engage students in collaboration with faculty. Also included will be professional development opportunities and programs for promoting the development and sharing of innovative teaching and mentoring practices.

The internship coordinator also will connect the university and students with the community through internships and practica; joint meetings between UH Hilo and Hawai‘i Community College administration will begin to identify joint program ventures, and activities that could benefit the island and state.

In the area of organizational excellence, I am committing $100,000 each year toward faculty, staff (APT) and support staff (Civil Service/UPW) development opportunities and programs focused on continuous learning and improvement, which will be supported by three advisory groups representing the three categories of employees.

The implementation phase of any plan is complex and non-linear, while at the same time being the most rewarding. I cannot promise you that it’ll be an easy process to implement this plan, but I can promise you that in working together we can and we will put this 2011-2015 Strategic Plan into action and we will see positive, enduring results for our university.

For more information:

Draft Strategic Plan

PDF of Strategic Planning Committee’s final progress and “next steps” report

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Four honored for outstanding contributions to UH Hilo

Rebecca Ostertag, Kolby Santiago, Kirk Mikami and Keiki Kawai‘ae‘a will be recognized for their achievements along with other UH award recipients at the annual Convocation ceremony to be held at 10 a.m. on Tuesday, September 27, 2011, on the UH Mānoa campus.

The University of Hawai‘i at Hilo honored four faculty and staff members for their dedication and extraordinary contributions to the university. Chancellor Donald Straney presented the Award for Excellence in Scholarly/Creative Activities to Rebecca Ostertag, Professional Staff Award to Kolby Santiago, Outstanding University Support Employee Award to Kirk Mikami and the Koichi and Taniyo Taniguchi Award for Excellence in Innovation to Keiki Kawai‘ae‘a.

Rebecca Ostertag

Ostertag is an associate professor of biology and the recipient of the Award for Excellence in Scholarly/Creative Activities. She is a highly productive research scientist with a prolific and consistent publication record. Ostertag emphasizes the “art” of doing science in her teaching, including how to read the primary literature, develop independent research hypotheses, collect and analyze data, and present the findings. She shares her love for science through her mentoring and continuously receives high teaching evaluations for her hands-on approach and encouraging style.

Kolby Santiago

Santiago is a financial aid counselor in the student affairs office and the recipient of the Professional Staff Award. She counsels and provides information and support for students and parents on financial aid. While the number of applications has increased dramatically since she started 10 years ago, she has never complained about having double the workload. Santiago is dedicated to her job and works hard to help students receive much needed financial assistance. A true team player, Santiago really cares about the students and is well-respected by all those who work with her.

Kirk Mikami

Mikami is an accounting clerk in the business office and the recipient of the Outstanding University Support Employee Award. He has contributed to countless improvements to the existing processes and procedures and is always looking to make operations more efficient. Mikami always exemplifies excellent customer service to everyone he works with. Whenever a problem arises, he takes the initiative to take ownership of it and follows through to its resolution. His attitude is that everyone pulling together can make UH Hilo a better place to work and a better place for students to get a true education.

Keiki Kawai‘ae‘a

Kawai‘ae‘a is an assistant professor at the Ka Haka ‘Ula o Ke‘elikōlani College of Hawaiian Language and the recipient of the Koichi and Taniyo Award for Excellence and Innovation. Kawai‘ae‘a has been instrumental in the development of the Nā Honua Mauli Ola Hawaiian cultural pathways and the Moenahā culture-based curriculum design and instructional method that impact native learners in culturally healthy and responsive ways. She is a true role model and continuously demonstrates unwavering determination to fulfill goals of excellent teaching while reviving the Hawaiian language.

Ostertag, Santiago, Mikami and Kawai‘ae‘a will be recognized for their achievements along with other UH award recipients at the annual Convocation ceremony to be held at 10 a.m. on Tuesday, September 27, 2011, on the UH Mānoa campus. The ceremony is open to the public at no charge, and no reservations are needed. For more information on the awards ceremony, visit

The UH Hilo community honored the four in May at the 2011 UH Hilo Awards and Recognition Celebration.

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2011 New Student Convocation

The 2011 New Student Convocation was held on Tuesday at the University of Hawai’i at Hilo Performing Arts Center.

Chancellor Straney addresses new students at the 2011 New Student Convocation.
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Invitation to UH Hilo Alumni: Talk Story with Chancellor

Chancellor Donald Straney
and the
University of Hawai‘i at Hilo Alumni & Friends Association
cordially invite you to a

Talk Story with Chancellor

Friday, August 26, 2011 • 5:30 p.m.
Keauhou Beach Resort, Ballroom 1
78-6740 Ali‘i Drive, Kailua-Kona, Hawai‘i

To reserve your FREE ticket(s)*, please
RSVP by August 8, 2011.

Ever wonder what happened to your classmates from UH Hilo?
Wondering what’s new with your alma mater?

Join us for a talk story session with our new UH Hilo Chancellor Donald Straney.
Reconnect with fellow alumni and hear an update on the latest at UH Hilo.
Enjoy an evening of heavy pūpū and no-host cocktails.

To RSVP or for more information, call the
UH Hilo Marketing & Alumni Office at 808.974.7501/7643

* Limit one adult guest due to limited capacity.

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Announcing the reorganization of UH Hilo international programs


Todd Shumway
Todd Shumway

I’m pleased to announce that the University of Hawai‘i at Hilo is in the process of reorganizing its various international programs and services under the umbrella of the Division of Student Affairs.

Carolina Lam
Carolina Lam

International Student Services and Intercultural Education currently resides in the Division of Student Affairs and includes National Student Exchange; it will shortly be joined by Global Exchange Programs, directed by Todd Shumway, and Global Education Programs, directed by Carolina Lam.

Jim Mellon
Jim Mellon

Together, these three functional areas will support and advise our international students as well as UH Hilo students who are involved in exchange programs. The team will also develop and implement initiatives that promote intercultural fluency and the globalization of our campus.

Zach Street
Zach Street

Starting July 1, Jim Mellon will be the contact person for issues related to international students. Carolina Lam remains the contact person for UH Hilo students wishing to study abroad, Todd Shumway for global exchange programs, and Zach Street for national student exchange programs.

Until the new Student Services Building is completed, all offices will remain in their current locations.

As a result of the reorganization, existing faculty and staff will be better able to share expertise, coordinate services, and achieve efficiencies in time and resources as they support the success of international students and prepare our students for study abroad.

Donald Straney

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