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Spring Reminders from the Chancellor on travel, campus restrictions, and office service hours

Aloha Kākou,

Bonnie Irwin
Bonnie D. Irwin

Hau‘oli Makahiki Hou! These are a few reminders as everyone starts the new year and spring semester.


All University of Hawai‘i at Hilo employees must report off-island travel (personal or work-related) for tracking of possible self-quarantine period reporting and receive clearance prior to returning to campus. (Details can be found in my email sent out earlier today to the university ‘ohana.)

As a reminder, if you feel that you have been exposed to COVID-19, you should contact your doctor immediately and report this to your supervisor and the UH Hilo Campus Security.

The State of Hawai‘i Safe Travels Hawai‘i program is a multilayered process designed to mitigate the spread of COVID-19 in our community from trans-Pacific visitors and resident passengers arriving at airports/ports across the Islands. A 10-day mandatory quarantine is required for trans-Pacific travelers arriving WITHOUT a confirmed negative COVID-19 test taken within the 72 hours before departure of the final leg of their trip to Hawai‘i. Travelers will not be able to obtain a Nucleic Acid Amplification Test (NAAT) upon arrival at any Hawai‘i airport.

Inter-county travelers to Hawai‘i County are also subject to a 10-day quarantine, and may bypass this quarantine if they take an FDA-authorized Nucleic Acid Amplification Test (NAAT) up to 72 hours prior to departure, and the traveler receives a negative result. Inter-county travelers to Hawai‘i County may also break quarantine and elect to get a post-arrival test from a trusted partner. This would require the traveler to remain in quarantine until the negative test is reported and verified.

Travel guidelines: 10-day quarantine, exemption, pre testing, post testing.

Campus Restrictions and Office Service Hours

Please continue to check-in on LumiSight UH prior to arrival on campus.

Due to the ongoing measures we are taking related to COVID-19, the UH Hilo campus and off-campus sites will remain closed to the general public and will continue to maintain normal business hours, 7:45 am – 4:30 pm, Monday – Friday.

All service offices will be open from 7:45 am – 4:30 pm, Monday – Friday (excluding holidays), starting this Friday, January 8, through Friday, January 29, with sufficient coverage. This includes college offices. The Cashier’s Office window hours will be Monday through Thursday 8:00 am to 4:00 pm and Friday 8:30 am to 4:00 pm. Student support services and enrollment services continue to be available for those on campus and are additionally being offered by phone and online. We will have many students physically present on the campus, and even though their classes may be online, they are still in need of other services we offer. Supervisors will work with staff on rotation schedules where possible. Offices will resume adjusted open hours of 9:00 am – 2:00 pm on February 1 while maintaining normal business hours.

UH Hilo is a proud #OurKuleana Pledge Partner, joining other Hawai‘i Island organizations in helping to stop the spread of COVID-19. As a member of our UH Hilo ‘ohana, please continue to do your part by adhering to campus social distancing guidelines. Please watch for more UH updates on COVID-19 and stay informed through our UH Hilo COVID-19 web page and the UH System COVID-19 web page.


Bonnie D. Irwin

Information on Safe Gatherings

State of Hawai‘i Travel Information

County of Hawai‘i Travel Information

 UH links

Employee FAQ

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