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Frequently Asked Questions for Students


Q. My instructor tells me to click on items in the Course Menu such as Announcement, Mail Tool, etc. but I can't see them. Why is the Course Menu missing?

  • Answer: Your display's resolution may be set too high. To get the best results reset your resolution to at least 1280 x 1024 for a PC or 1280 x 800 for a MAC.

Q. What do I need to do to log in on a campus computer?

  • Answer: Your PC account is now your email account. Your PC user's account your ticket to access the PC's located throughout UHH in the various Open Labs, Teaching Labs, Multimedia Classrooms and Student Resource Centers.

  • UHHL accounts are issued by automatic PC's on the main floor of the library. All other accounts are issued via your instructors as they see a need for them.

Q. What else can I do with my PC user's account?