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Frequently Asked Questions for Students

Miscellaneous

Q. My instructor tells me to click on items in the Course Menu such as Announcement, Mail Tool, etc. but I can't see them. Why is the Course Menu missing?

  • Answer: Your display's resolution may be set too high. To get the best results reset your resolution to at least 1280 x 1024 for a PC or 1280 x 800 for a MAC.

Q. What do I need to do to log in on a campus computer?

  • Answer: Your PC account is now your name@hawaii.edu email account. Your PC user's account your ticket to access the PC's located throughout UHH in the various Open Labs, Teaching Labs, Multimedia Classrooms and Student Resource Centers.

  • UHHL accounts are issued by automatic PC's on the main floor of the library. All other accounts are issued via your instructors as they see a need for them.

Q. What else can I do with my PC user's account?