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Miscellaneous Frequently Asked Questions about Distance Learning


  • Q: My students say that the Course Menu is missing. What's wrong?

    • Answer: Their display's resolution may be set too high. They will get the best results if they reset their resolution to at least 1280 x 1024 for a PC or 1280 x 800 for a MAC.
  • Q: My student are telling me that the left side Course menu is not visible on their smartphone or tablet so how do they navigate my site?

    • Answer: On mobile devices, the left side Course Menu has been replaced by the button called "Tools" at the top of the screen:Laulima "Tools" button on a mobile device. Once they click on the Tools button a screen will appear showing buttons for all of the tools used in a course that they can use for navigation: List of a course site╩╗s tools in Laulima on a mobile device.


  • Q: How can I get my online students to read the syllabus thoughtfully -- before the course begins or very early in the term?

    • Answer: There are a few options:

      • As their first assignment, give a syllabus quiz and make it count for a few points. You can use one of Laulima's assessments tools, or you could do use the Assignments tool: post the questions in an assignment and have students type in their responses.

      • Make a video and post it in Laulima. A good creation tool is the free Screencast-O-Matic . Walk students thru the major sections, highlighting one or two key points for each section.

      • Create an infographic showing the key points of each section. An easy creation tool is Piktochart .

  • Q: What is a good statement to include in my syllabus to direct students with disabilities to the Disability Services Office?

  • Q: Is there one place that lists all of the university policies and service statements?