Key Contacts: Where to Get Help

UH Hilo Home > Teaching Resources > Faculty Handbook Home

Senior colleagues and college or division clerical staff can answer many questions about how to get things done, where to go, and whom to see. Here is a list of the most frequently consulted offices and phone numbers. (When dialing from on campus, dial the extension as listed. When dialing from off campus, precede the extension with the prefix 97 for extensions beginning with 4; dial the prefix 93 for extensions beginning with 3.)

Academic Year Calendar

Administration

• Chancellor x47444
• Vice Chancellor Academic Affairs x47707
• Vice Chancellor Administrative Affairs x 47750
• Vice Chancellor Student Affairs x47334

Advising Center x47688

Auxiliary Services x47369

Bookstore x47348

Business Office x47404

Colleges

• Agriculture, Forestry & Natural Resource Management x47393
• Arts & Sciences x47300
  • Div. Humanities x47479
  • Div. Natural Sciences x47383
  • Div. Social Sciences x47460
• Business and Economics x47400
• Hawaiian Language x47342
• Pharmacy X32909
• Continuing Education/Summer Session x47664

Campus switchboard x47311

Counseling for students x47399

Computer, internet, software problems, media classrooms Help Desk x38858

• or submit problem report hilo.hawaii.edu/uhh/otdl/helpdesk/tr_submit.php

Class lists for current semester or next semester: myuh.hawaii.edu

Course Schedule for current or next semester

• www.sis.hawaii.edu/uhdad/avail.classes?i=HIL

Distance Learning Academic Courses or Programs x47664

• Candace Wheeler mcandace@hawaii.edu

EEO/AA Office x30824

• EEO/AA Analyst Jubilee Kuewa jkuewa@hawaii.edu

Faculty Training/Support for PC and Mac instructional technology and pedagogy

• Phineas Kelly, phineas@hawaii.edu  x47635
• Cynthia Yamaguchi, cynthiae@hawaii.edu

• Robert Chi, ITUS Director, rchi@hawaii.edu

Faculty Union (University of Hawaii Professional Assembly) questions and contract

• Campus representative: Richard Morris, rwmorris@hawaii.edu x47507
• University of Hawaiʻi Professional Assembly website: www.uhpa.org

Help Desk for computer problems x38858 -- or submit report at

• hilo.hawaii.edu/helpdesk

Human Resources Office x47449

• Job-Related Questions x47449
• hilo.hawaii.edu/uhh/hr/

Kilohana: The Academic Success Center

• hilo.hawaii.edu/kilohana/
• Director Amelia Shapiro amelia.shapiro@hawaii.edu x33421
• Math Lab (peer tutoring), x47453 hilo.hawaii.edu/kilohana/mathlab.php
• Writing Center (peer tutoring) Karla Hayashi karlah@hawaii.edu x47545 hilo.hawaii.edu/kilohana/writingcenter.php

Mookini Library library.uhh.hawaii.edu

• Library Administration x47759
• Circulation x47344 circ@hawaii.edu
• Reserves x47344 reserve@hawaii.edu
• DVDs/Videos x47345 avhilo@hawaii.edu
• AV Equipment x47345 avhilo@hawaii.edu
• Library Instruction x47343 tconner@hawaii.edu
• Interlibrary Loan x47345 illhilo@hawaii.edu
• Reference & Information x47346 mookini@hawaii.edu
• Distance Learning support x47733 saxton@hawaii.edu
• Multimedia equipment: Loans x47525

Online course design, training

• Phineas Kelly X47635 phineas@hawaii.edu
• Cynthia Yamaguchi, cynthiae@hawaii.edu

Personnel review and application process

• Consult your division chair, dean, or director

Purchasing: Your division or college secretary or Business Office x47404

Records and Registration: Office of the Registrar x47322

• University Registrar Cathy Zenz zenz@hawaii.edu
• hilo.hawaii.edu/registrar/

Reserve a classroom for a special event:

• Events on school days ending by 4:30 pm: CAS Dean’s Office x47300
• Events on school days beginning or running past 4:30: CCECS x47664
  • Complete request form at hilo.hawaii.edu/academics/ccecs
• Events on weekends, summers: CCECS x47664
  • Complete request form at hilo.hawaii.edu/academics/ccecs
• Reserve a room at the Campus Center: complete request form at
  • hilo.hawaii.edu/campuscenter/roomres/

Reserve Houʻolu Terrace (UCB 127):

• Walter Dudoit walterk@hawaii.edu x30667

Security x47911

Student Conduct Concerns:

• Your department chair, division chair, dean or director, or
• Dean of Students Kelly Oaks x30859 koaks3@hawaii.edu

Summer Session Coordinator Corinne Tamashiro x47664 corinne@hawaii.edu

• hilo.hawaii.edu/depts/summer/

Writing Center (student tutors) x47545

• Coordinator Karla Hayashi karlah@hawaii.edu
• hilo.hawaii.edu/kilohana/writingcenter.php

Writing Intensive course online application, x47545

• WI Chair Karla Hayashi karlah@hawaii.edu
• Online WI application form hilo.hawaii.edu/academics/wi/facapp.php

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Updated August 5, 2012 by AKS.