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Information Technology PBB (IT Specialist) (#78798) Position Description

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The application collection portion of the recruitment for this position vacancy has concluded.

UH Hilo, Office of Technology & Distance Learning, general funds, permanent, full-time position to begin approximately December 2013, pending position clearance and availability of funds.


Installs and configures Voice-over-IP, data, and wireless hardware, e.g., routers, firewalls, workgroup switch, gateway or functional server, using established procedures; installs, configures and maintains network related systems that provide DNS and DHCP; troubleshoots and performs corrective measures to resolve or avoid problems with voice, data or wireless networks, typically within a campus or building environment; performs corrective action which may include replacement or reconfiguration of hardware, software, firmware or physical network connections; may also involve the coordination or collaboration w/other personnel, including contract resources; uses appropriate test equipment, such as UTP cable tester, network protocol analyzer, fiber optic cable test equipment, to diagnose and isolate network problems; monitors network perf with hardware and software tools such as Optiview Network Analyzer, IPFM, AirCheck Wi-Fi tester, OptiFiber OTDR, FiberInspector Mini, AirMagnets’ Spectrum XT, WiFi Analyzer PRO, Survey PRO/Planner and AirWave Network Mgmt System; assists senior staff in enforcing established security procedures to mitigate or isolate the impact of network intrusions, attacks or incidents from University resources; installs and terminates various types of standard, low-voltage communications cabling,including but not limited to, CAT5e UTP, CAT6 UTP, newer cabling, single and multi-mode fiber; with guidance from or consultation w/senior staff, works with IT peers or customer personnel in other departments or campus operations, external vendors, service providers or institutions, to collect requirements, complete projects, or resolve problems; coordinates the notification of planned or unplanned outages working with both University and external organizations, such as Imiloa, NHERC, and the Hawaiʻi Innovation Center; with guidance from or consultation with senior staff, manages projects of limited scope, e.g., workgroup network implementation, to include the supervision or coordination of peers, other professional staff, and student technicians; coordinates project efforts or work tasks that may include integrating the work of other IT professional staff, student technicians, contractors and suppliers; provides advice to IT peers regarding elementary network design, monitoring, maintenance and implementation, consistent with the general principles followed on University campus networks; provides assistance with recommendations and procurement of new network-related equipment and upgrades including assistance with University procurement contracts; provide technical assistance with procurement of new equipment; updates technical skills by attending seminars, classes, and industry conferences; some night, weekend and holiday work is required; other duties as assigned.

Minimum Qualifications

Possession of a pertinent baccalaureate educational degree in any field and 3 years of progressively responsible professional information technology experience with responsibilities for Networking; of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawaiʻi broadband system; or equivalent education/training or experience; considerable working knowledge of networking as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology; considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with networking; demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner; demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials; demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals; for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations; any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Desirable Qualifications

Considerable knowledge of Aruba Networks Wireless System; considerable knowledge of Avaya Network Equipment; experience in configuring routers and using network monitoring software; considerable knowledge and experience with DNS and DHCP systems; considerable knowledge of a University environment; knowledge of unix-based operating system, baccalaureate degree in Management Information Systems, Information and Computer Sciences, other related degree.

Pay Range

PBB $3,876/month minimum

Applications (How to Apply)

A complete application must include: 1) a cover letter indicating how you satisfy the minimum and desirable qualifications, 2) UH APT Application Form 64 (, 3) transcript(s) showing degrees and course work appropriate to the position (copies are acceptable, however original official transcripts will be required prior to the time of hire), 4) resumé, and 5) three letters of recommendation, and names, addresses, email, and telephone numbers of three (3) professional references. Original signature required on application. All requested documents/information must be postmarked by the closing date and become the property of the University. Failure to submit all requested documents/information will deem an application to be incomplete and will not be considered. All minimum qualifications must be met by the closing date. Submit application to: OTDL, Attn: Grace Viernes-Dela Cruz, University of Hawaiʻi at Hilo, 200 W. Kawili Street, Hilo, Hawaiʻi 96720-4091. Accepting electronic submissions at

Inquiries (General)

Daryl Masuda, 808-974-7644 or email

Please refer to position #78798 when making inquiries.

Application Deadline

October 21, 2013

Important Information

The official advertisement can be found at Work At UH.

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Individuals with disabilities who need a reasonable accommodation for the application or hiring process are encouraged to contact the EEO/AA coordinator(s) for the respective campus.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaiʻi may be viewed at the U.S. Department of Education’s Campus Safety and Security Data Analysis Cutting Tool, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

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