Skip to content

UH Hilo Office of Business Services

UH Hilo Home > Faculty & Staff > VC Admin Affairs

View memo for upcoming FY 2012 Year-End Deadlines.

Welcome to the University of Hawaiʻi at Hilo's Office of Business Services!

UCB PictureDirector: Marie Honda

Unit: Vice Chancellor for Administrative Affairs
Location: Bldg. 300A, Rm. 112 across from Housing Parking Lot

Phone: (808) 974-7404

Business Services Hours: Monday - Friday, 7:45 AM - 4:30 PM
Cashier Window Hours: Monday - Friday, 8:00 AM - 4:00 PM
Staff List

Mission, Vision and Values

Mission: The University of Hawaiʻi at Hilo Business Services staff are customer service and solutions oriented in their mission to provide a variety of accounting and business services to students, staff, and university programs. Business Services staff realize the importance of treating students, staff, vendors, and the public with respect, while efficiently handling each transaction with professionalism and procedural knowledge that promotes efficient operations of all educational programs, administrative and infrastructure processes, and student activities that comprise the operational complexities that make up the University of Hawaiʻi at Hilo.

Vision: The staff of the University of Hawaiʻi at Hilo Office of Business Services fulfill the mission of the University of Hawaiʻi at Hilo through educating students, staff and vendors regarding financial and contractual obligations and responsibilities, coordination of financial and budget activities, and facilitation of communications regarding all transactions. Business Services staff treat all people courteously and with respect, providing solutions for every customer, knowing that in some cases creativity and flexibility are needed to provide satisfactory outcomes. These tactics positively affect recruitment and retention of students, positively impact the efficiency of program and administrative operations, and promote an atmosphere of goodwill.

Values: The highest level of customer service is of paramount importance. We achieve excellence in each transaction by acting with integrity and having respect for our customer; being solution oriented and ensuring each customer is educated and satisfied; and by asking for feedback as to how we can better serve each customer. There is no question we cannot answer; no problem we cannot solve.

News and Announcements

For questions regarding student refunds or payment of tuition, housing, transcripts, orientation, and any other student related fees, please call one of our cashiers at (808) 974-7404.

Presentations and Training

Business Services Staff