Counseling Services Staff

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Our full-time staff consists of three master's level counselors (Cinical Team Leader Andrew Polloi, M.A.,LMHC, William Karino, M.A., and Emily Low, M.A.) and two part-time graduate intern counselors (Masha Mitsioura and Joanne King-Noruzi) from the UH Hilo Counseling Psychology Program.

Masha Mitsioura, Graduate Intern

Photo of Masha Mitsioura
Masha Mitsioura
Masha Mitsioura is a graduate intern in her second year of the Master’s of Counseling program at UH Hilo. She graduated with her Bachelors Degree in Psychology from UH Hilo in 2012. Masha was born in Russia and grew up traveling across the United States. Throughout her upbringing she was exposed to diverse cultural beliefs, settings, and perspectives. Her family eventually settled in Hawaiʻi, which she considers to be home. Outside of school, Masha enjoys spending time with family and friends, and is passionate about fitness. In addition to working at the counseling center, Masha works as a paraprofessional for Hawaiʻi Behavioral Health. Masha’s approach towards counseling is based on a cognitive-behavioral framework. She strongly believes that everyone has the power to create his or her own reality. Masha incorporates person-centered theories into her counseling approach. She strives to establish genuine connections with students of various cultural and familial backgrounds, and endeavors to gain a real understanding of student's diverse perspectives. She aims to be a source of support and empowerment in student's lives.

Joanne King-Noruzi, Graduate Intern

photo of Joanne King-Noruzi
Joanne King-Noruzi

Originally from the East Coast, Joanne moved to Maui in 2005, and then to Hilo in 2014 to attend UH Hilo. With a degree from Fairleigh Dickinson University and a Bachelor of Arts degree in psychology from the University of Hawaiʻi at Hilo, she is now pursuing her passion of obtaining a Master of Arts degree in counseling psychology. Prior to attending UH Hilo, Joanne ran several successful businesses, which has led her to her current position as an intern in the graduate program for counseling psychology. For the last year, Joanne has been the Outreach Coordinator for UH Hilo Counseling Services, overseeing Relaxation Station and other outreach activities. Helping others with a focus on contemplative psychology and a holistic approach to therapy, Joanne encourages self-awareness through mindfulness. She also integrates humanistic and cognitive behavior therapies to help others through skills based training. Joanne’s compassion and experience are assets she uses in working with people with culturally diverse backgrounds in understanding beliefs, values and attitudes. Joanne is also a certified yoga and meditation teacher who enjoys biking, cooking, kayaking, and dog training in her free time.

Emily Low, M.A., Counselor

Emily Low
Emily Low

Emily is a proud graduate of UH Hilo with a MA in Counseling Psychology. Emily strives to be approachable and to listen in a safe, genuine, compassionate way. Emily uses a holistic, integrative counseling approach with a person-centered, relational-cultural and evidence-informed base. This is grounded in the primacy of the relationship and informed by each individual’s unique values, goals, and worldview. Emily draws from cognitive-behavioral theories and seeks to offer accurate information and practical tools to support growth and change. Emily grew up in a military family and comes to counseling with a background in education. She enjoys working with individuals, couples, groups, and families experiencing a variety of life transitions and concerns including stress, anxiety, depression, addiction, anger management, abuse, trauma and PTSD, loss, intimate partner violence, relationship concerns, AD/HD, LGBTQIA issues, medical and disability issues, and other mental health issues. She most recently worked as Intervention Specialist at the YWCA of Hawaiʻi Island in Hilo supporting families with young children. 

William Karino, M.A., Counselor

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William Karino

William received his M.A. in Counseling Psychology from the University of Hawaiʻi at Hilo and B.S. in Psychology from the University of Utah. His life journey started in Kahuku, Oʻahu, and then he moved to Tokyo, Japan. From there he moved to Salt Lake City, Utah, and finally to Hilo, Hawaiʻi. He gained clinical experience by working with individuals with various mental health issues including depression, anxiety, family issues, marital issues, and academic and work stress while he worked as a psychiatric technician in Salt Lake City, Utah. Most recently, he completed his internship at the Veteran’s Center in Hilo, where he facilitated therapy groups and conducted trauma assessment for the veterans. William’s counseling orientation is based on cognitive-behavioral theories.

Clinical Team Leader: Andrew Polloi, M.A., LMHC Mental Health Counselor

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Andrew Polloi

Andrew received his MA in Counseling Psychology from UH Hilo. Andrew seeks to create a supportive, culturally sensitive, understanding, sincere, and approachable working alliance. Andrew's approach to counseling is based on cognitive-behavioral theories and humanistic and person-centered theories. Andrew invites students to explore their potential and make the most of their personal and academic experiences. Andrew also directs the Men of Strength program at UH Hilo.

"At the core of my counseling practice I am a person centered therapist. In that, I believe that the human body and mind is designed to heal itself and if I provide an individual the opportunity they can feel empowered to make the changes they want in their lives. Providing empathy, authenticity, and unconditional positive regard are the core of all my interactions whether it be with students seeking counseling, faculty and staff consultations, or in my role as leader for Men of Strength. My vision for myself is to be a competent mental health counselor, be a resource and advocate for Pacific Island students and address gender based violence in our communities."

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Counseling Services are free and confidential for all UH Hilo and Hawaii CC students.
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