Emergency Assistance

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Counseling Services office hours are 7:45am - 4:30pm, Mondays through Fridays (except holidays).

Emergencies or crises are handled as expediently as possible by an available counselor.

If you need assistance on an emergency or crisis basis outside of office hours:

  • call 911 (police, fire, ambulance),
  • 974-7911 (campus security),
  • go to Hilo Medical Center Emergency Room.

If you would like to talk to someone on a crisis or emergency basis, or if you need assistance, please call the 24/7 Crisis Line of Hawaii at 1-800-753-6879. This number will route you to local crisis mobile outreach services.

Suicide Prevention Lifeline Logo call 1-800-273-8255 (TALK)

The National Suicide Prevention Lifeline number is 1-800-273-8255.
(Please note that if you call this number from an out of state number, you will be routed to a crisis support center local to that area code.)

The Sexual Assault Support Services at the YWCA number is 935-0677.



Common Concerns


Counseling Services are free and confidential for all UH Hilo and Hawaii CC students.
We welcome questions, comments and feedback about our webpage: uhhcouns@hawaii.edu.