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Submit a UH Hilo Computer or Audio/Visual Trouble Report

UH Hilo Home > Faculty & Staff > Office of Campus Technology > Help Desk

Please refer to the Frequently Asked Questions (FAQ) prior to filing your request as your request may already be covered there. If you already filed a Trouble Report, you may also check on your Trouble Report status.

Your Information:
Last, First
(see faculty/staff directory)
(the best phone number to reach you)
(the best days and times for us to come to your office)

If yes, please leave a note next to your computer with your computer's password. (what does this mean?)
(see campus maps)
Cookie: (see explanation below)

Checking remember me stores a "cookie" file on your computer which remembers your contact information for 90 days. The next time you file a work order from the same computer, your contact information will be pre-filled if you choose to store the cookie.

Trouble Report:
Date: Tuesday, May 22, 2012, 12:07pm
Please describe the problem(s) you have encountered in as much detail as possible so we may be prepare for troubleshooting.
See these examples.
Tags:

You optionally select the following tags appropriate to your request.
Quiz:

You appear to be submitting a trouble report from off-campus. Please answer this simple quiz.

What is thirty plus five?

If you experience trouble with this validation system, please contact the Help Desk directly by phone for assistance with your trouble report.