Financial Aid Office staff members are available by appointment and on a drop-in basis from 7:45 am to 4:30 pm weekdays. The Financial Aid Office is located in the Student Services Building. Our telephone number is 808-974-7323. The fax number is 808-933-0861. Our e-mail address is firstname.lastname@example.org and our Web site is hilo.hawaii.edu/financialaid.