Satisfactory Academic Progress Policy

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Federal student aid regulations require all educational institutions administering funds to ensure that financial aid recipients are making satisfactory academic progress toward their educational objectives. The regulations apply to all students receiving federal, state and institutional financial aid funds. Questions regarding this policy should be directed to a financial aid office staff member. Satisfactory Academic Progress has been defined as follows:

I. Satisfactory Progress Levels

  1. Satisfactory Academic Progress will be monitored at the conclusion of each academic year (May). To be making satisfactory academic progress a student must maintain the required cumulative grade point average, attain a 75% completion rate and not exceed the normal completion time.
  2. Students failing to maintain satisfactory academic progress will be placed on Financial Aid Suspension. Such status will make students ineligible for financial aid until such time as the satisfactory academic progress requirements are met.

    During the period of Financial Aid Suspension, students may (unless placed on Academic Dismissal) attend UH Hilo without financial aid. It will be the student’s responsibility to secure other financial resources during this period.

II. Satisfactory Progress Requirements

  1. Maintenance of a minimum UH Hilo cumulative grade point average.
    1. For undergraduates, post baccalaureate and pharmacy students a 2.00 UH Hilo GPA is required at the end of the academic year (May).
    2. For graduate students, a 3.00 UH Hilo GPA is required at the end of the academic year (May).
  2. Attainment of a 75% completion rate (pace) towards educational objective for hours attempted at UH Hilo.
    1. Students must complete and pass 75% of all hours attempted at UH Hilo. A student’s completion rate is calculated by dividing hours earned by hours attempted. Courses with grades of F, W, I, NC and repeated courses count as hours attempted. Hours declared in academic bankruptcy count as hours attempted.
  3. Normal Completion Time
    1. Undergraduate students will be eligible for financial aid for a maximum of 160 attempted credit hours. Transfer hours are included in the total number of credit hours attempted.
    2. Graduate students will be eligible for financial aid for a maximum of 45 attempted credit hours (adjustments can be made according to degree program requirements). Transfer hours are included in the total number of hours attempted.
    3. Pharmacy students will be eligible for financial aid for a maximum of 197 attempted credit hours. Transfer hours are included in the total number of hours attempted.

III. Satisfactory Progress Appeal Process

A student who is placed on Financial Aid Suspension may appeal the denial of financial aid. The appeal must be made by submitting a signed written letter to the Director of Financial Aid no later than 10 days after receipt of the notice of Financial Aid Suspension. Before the appeal will be reviewed, you must complete two Life Skills courses and attach a printed Life Skills transcript to your appeal. To create a Life Skills account, please refer to the University of Hawaiʻi at Hilo Life Skills Instructions. The appeal must include information regarding why satisfactory progress was not made and what has changed that will allow the student to demonstrate satisfactory progress in the next enrollment period. The appeal will be directed to the Appeals Committee whose decision will be final. The decision will be based on demonstration of one of the following situations:

  1. Error of fact;
  2. Mitigating circumstances. Circumstances considered may include illness or injury, family difficulties, interpersonal and college adjustment problems.

If the appeal is granted, financial aid will be continued for a probationary period. The student will be advised in writing of the action on the appeal.